Our positions & certifications
Doing for people
We strive to always conduct business that supports the long-term sustainability of societies in which we operate. To meet these objectives, we have defined several positions that guide us in operating ethically, respectfully and in rights-driven ways that has the least negative impacts.
Doing it right
As the leading operator in many of our markets, we have a responsibility to harness our capabilities for the benefit of MTN and our stakeholders, while ensuring conscientious economic, environmental and social practices. This section highlights our key positions in various areas of sustainability.
- MTN Public Privacy Notice
- Supplier code of conduct
- MTN Position on Responsible Marketing
- MTN Position on Whistle-blowing
- MTN Position on Responsible Supply Chain
- MTN Position on Information Security
- MTN Position on Gifts & Hospitality
- MTN Position on Fraud
- MTN Position on DHR
- MTN Position on Data Privacy and Protection
- MTN Position on Conflicts of Interests
- MTN Position on Code of Ethics & Conduct
- MTN Position on Human Rights
- MTN Position on Political Contributions
- MTN Position on Treating Customers Fairly
- MTN Position on Anti-Bribery & Corruption
- MTN Position on Communications & Editorial guidelines
- MTN Position on Responsible Mobile Advertising and Sales
- MTN Position on Responsible Artificial Intelligence
Doing for planet
MTN adheres to a culture of sound ethical business conduct in creating shared value, supported by various policies internally. Our policy position statements provide various stakeholders with a summary of our stance on key sustainability issues.
Doing for growth
We intend to create sustainable economic value through our core business to the benefit of our customers and society at large. To meet these objectives, we have clearly defined strategies, approaches and positions that guide us in creating value for all.
Certifications
Our various reports detail how we are striving towards good governance to meet stakeholder commitments, leveraging our resources to offer solutions to the daily challenges faced by our customers and communities, supporting emerging enterprises, and investing in collaborative partnerships to contribute towards impactful developmental outcomes.
- ISO 9001 Quality Management Systems
- ISO 20000 Information Technology
- ISO 22301 Security Resilience
- ISO 27001 Information Security Management System Nigeria
- ISO 27001 Information Technology Security Techniques South Africa
- ISO 2700122301 Management System Ghana
- MTN SA ISO 14001
- Certificate ISO 27001 MTN Uganda
- B-BBEE Certificate – MTN Group Limited
- B-BBEE Certificate – MTN South Africa
- OHS 180402 – MTN – ROODEPOORT
- eSwatini OHS Certificate