Responsible supply chain

We rely on a multifaceted and multi-layered global supply chain to provide affordable and reliable products and services to our customers. To meet this objective, we work with suppliers and partners who share our commitment to high ethical standards and operate in a responsible manner.

Our group supplier base is managed through a rigorous end-to-end supplier management framework, which includes the identifying vendors, onboarding, due diligence and performance management. We require all our suppliers to have sustainable business practices in place and to adhere to a Code of Conduct as part of their agreement with MTN.

Fraud Management

MTN clearly states its expectations and requirements relating to the prohibition, recognition, reporting and investigation of suspected fraud, corruption, misappropriation and other similar irregularities in our policies. We maintain a fraud-free culture within MTN. We ensure that all employees, suppliers and partners are made aware of our Fraud policies and procedures through our various internal communication channels.

MTN’s Whistleblowing policy places a greater emphasis on creating a conducive environment for confidential and anonymous reporting to ensure no retaliation of any kind against anyone who makes a good faith report about possible misconduct or legal violations.

Risk Management

Given the unique impacts and dependencies of sustainability-related risks, risk management structures and processes are in place to identify, assess, manage, monitor, and communicate these risks.

The roles and responsibilities for risk management activities across the business are defined and executed in accordance with a well-defined framework.

In 2021, we developed an Environmental, Social and Governance (ESG) risk framework to create, map, and define MTNs sustainability-related risks. The framework includes a sustainability risk register and mitigating factors.