Tag: Sustainability
MTN Group signed a multi-year Memorandum of Understanding (MoU) with UNHCR, the UN Refugee Agency, to advance meaningful connectivity and digital inclusion for refugees, internally displaced persons (IDPs), asylum seekers and host communities across MTN’s markets.
Announcing the partnership, Nompilo Morafo, Group Chief Sustainability and Corporate Affairs Officer at MTN Group, said: “At MTN, we believe everyone deserves the benefits of a modern connected life”. Connectivity is not a privilege; it is foundational to dignity, protection and economic participation. When people are forced to flee, digital access becomes critical, it keeps families connected, enables access to assistance, and restores agency. This partnership reflects our conviction that inclusion must be intentional and systemic, especially for the most vulnerable.
Kelly T. Clements, UNHCR Deputy High Commissioner, added: “For displaced communities, digital access is essential to protection, resilience and opportunity. It allows people to receive lifesaving information, connect with support networks and rebuild their futures. MTN’s reach and scale across Africa make this collaboration a significant step toward closing the connectivity gap for millions.”
The partnership underscores a broader reality: in an increasingly digital world, connectivity is not secondary to humanitarian response, it is central to it. The agreement recognises a shifting humanitarian landscape across sub-Saharan Africa, where conflict, economic shocks and climate-related disasters continue to drive large-scale displacement. More than 20 million displaced people reside in markets where MTN operates. For many, exclusion is compounded by systemic digital barriers which include lack of recognised identification, unaffordable devices and data, limited broadband coverage, language constraints and low digital literacy. Without reliable connectivity, access to protection updates, humanitarian assistance, education, financial services and livelihood opportunities is severely constrained.
MTN and UNHCR are committed to making connectivity more affordable and accessible in refugee-hosting areas, expand resilient network infrastructure, and advance digital and financial inclusion through mobile money, remittance enablement and digital skills development. The partnership will also support pathways that address identity and literacy gaps, recognising that documentation and capability are often the first barriers to meaningful participation in the digital economy.
Beyond service provision, the collaboration aims to catalyse broader ecosystem change by mobilising funding and fostering multi-stakeholder partnerships that deliver measurable socio-economic impact. Implementation is expected to begin in Rwanda, Uganda and South Sudan, with a structured roadmap to scale across additional MTN markets hosting significant displaced populations. This collaboration is anchored in the ambitions of the Connectivity for Refugees initiative, that brings together international organizations, public and private sector actors towards a goal of advancing connectivity for 20 million forcibly displaced people by 2030.
MTN will participate in MWC Barcelona 2026 from 2 to 5 March at Fira Gran Via in Barcelona, joining global industry leaders, governments and investors as the sector shapes the next phase of digital infrastructure and services. Convened by the GSMA, MWC Barcelona 2026 marks the event’s 20th edition in Barcelona and remains the sector’s most influential gathering on connectivity and the digital economy.
For the first time at MWC Barcelona, MTN will exhibit from its own stand in Hall 4, providing a dedicated space for leadership engagement on the infrastructure, policy and partnership priorities shaping Africa’s digital and AI readiness.
With the event theme, “The IQ Era,” MWC Barcelona 2026 will spotlight AI-powered connectivity, next-generation networks and the systems that make digital transformation durable, secure and scalable. For Africa, AI readiness will be determined by fundamentals that can be built, financed and governed: resilient networks and supporting infrastructure, affordable access, relevant skills, and policy and regulatory certainty that supports long-term investment. MTN’s participation reflects its continued focus on strengthening these foundations through sustained network investment, expanding digital and financial services, and supporting partnerships that extend reach and reduce barriers to inclusion.
Leading the MTN delegation, Group President and CEO Ralph Mupita, in his capacity as Deputy Chair of the GSMA, will engage in high-level discussions on the enabling role of telecommunications in AI ecosystems. His participation in leadership engagements during the week will focus on the infrastructure and enabling frameworks required for responsible AI adoption at scale, particularly in emerging markets.
MTN’s broader executive team will contribute to specialised dialogues on priorities central to Africa’s digital future, including fintech innovation, digital trust and online safety, and the partnership models needed to accelerate coverage, strengthen resilience and build confidence in digital platforms.
MTN invites partners, investors, media and stakeholders attending MWC Barcelona 2026 to connect with the team in Hall 4 to engage on how Africa’s digital future is being built, and the practical collaboration required to ensure the AI era broadens opportunity rather than widening divides.
MTN Group announced today that the board of IHS Towers has accepted an offer of US$8.50 a share in a transaction that would see MTN increasing its shareholding to 100%. The potential transaction is subject to various approvals and the delisting of IHS from the New York Stock Exchange (NYSE).
Upon the completion of IHS’s announced disposals (on 11 February and 17 February 2026) of its Latin American assets, it is intended that MTN will acquire 100% of IHS’s remaining business.
IHS is one of the world’s largest tower companies, with nearly 29 000 high-quality towers in Africa serving various mobile network operators in five key MTN markets.
The proposed transaction, which follows discussions noted on 5 February 2026, marks an important step to unlock compelling value for MTN and strengthen and reintegrate its ownership of critical digital infrastructure across Africa. For IHS shareholders, it provides them with an attractive opportunity to crystallise value.
The funding for the proposed transaction of the remaining shares MTN does not already own, for a consideration of some US$2.2 billion, will be through cash of approximately US$1.1 billion on IHS’s balance sheet, along with available liquidity and debt from MTN.
MTN has approximately 24.7% shareholding in IHS. As part of the transaction, it intends to take the company private through the acquisition of all outstanding shares it does not own, pursuant to a cash merger.
By reintegrating the tower assets, MTN will be able to internalise the margin currently paid to IHS, benefit from current and future incremental third-party revenues, improve cost predictability and unlock significant long-term value embedded in its existing investment.
“This proposed transaction is a pivotal step in further strengthening MTN Group’s strategic and financial position for a future where digital infrastructure will become ever more essential to Africa’s growth and development,” saidMTN Group President and CEO Ralph Mupita. “This transaction gives us a unique opportunity to buy back our towers and strengthen our ability to be partners for progress to the nation states in which we operate.”
“For IHS customers and partners across the continent, we commit to continuing high standards of service and the right governance of what is the largest standalone and integrated tower company in Africa, enabled by the excellent people within IHS.”
Through this transaction, shareholders of IHS will receive US$8.50 per share. This translates to an 9.7% premium to the 30-day volume-weighted average price as at 4 February 2026 (the last day of trading before the release of MTN’s cautionary announcement) on the NYSE, enabling them to unlock the value of their investment.
Long-term IHS shareholder Wendel has provided a letter of support to vote in favour of the transaction and will receive full liquidity on its shares upon closing. With support from Wendel (and certain affiliates) and MTN being able to vote at a general meeting, ~40% has already been secured of a minimum two-thirds approval of voting shareholders.
IHS Chairman and CEO Sam Dawish commented: “The proposed transaction deepens our long-standing partnership with MTN as it combines Africa’s largest mobile network operator with one of its largest digital infrastructure platforms and underscores the strong connection between IHS Towers and the African continent.”
In structuring this transaction, MTN remains focused on disciplined capital allocation inclusive of shareholder remuneration going forward. No new equity issuance will be required at the MTN Group level and the funding plan allows for a short-term increase in leverage. The transaction is forecast to be accretive to net income and cash flow.
The proposed transaction is subject to IHS shareholder approval, regulatory approvals in the relevant markets and customary closing conditions.
Link to SENS
MTN, together with the World Wide Fund for Nature (WWF) and its strategic partners, has announced the winners of the 2025 Africa PachiPanda Challenge, concluding a continent-wide search for scalable, youth-led environmental enterprises driving Africa’s green economy.
Hosted at the MTN Innovation Centre in Johannesburg this week, the finale marked the culmination of a highly competitive process that attracted 2,484 youth-led small and medium enterprises from across multiple African markets. Guided by the theme, “Nourishing Tomorrow: Innovation for Food, Energy and Water Security,” the Challenge spotlighted commercially viable solutions addressing systemic environmental pressures while advancing inclusive, low-carbon growth.
Arnaud Njita of Cameroon won first place for nTron STEM Kit, converting plastic waste into 3D-printing filament for STEM education; Ndaman Joshua Olayinka from Nigeria secured second for BuyScrap, a tech-enabled e-waste recycling platform; and Bill Agha of Cameroon placed third for AgriCheck, a climate-smart digital agriculture solution. Together, they reflect the strength of youth-led innovation driving circular economy and climate resilience across Africa.
“Africa’s youth are not just responding to the climate challenge – they are shaping the solutions,” said Nompilo Morafo, MTN Chief Sustainability and Corporate Affairs Officer. “Through the PachiPanda Challenge, MTN is backing youth-led innovation that can scale environmental impact and unlock economic opportunities that could help enable long-term resilience for communities across the continent.”
The Challenge reflects the scale of opportunity within Africa’s climate economy. Agriculture remains central to employment yet constrained by land degradation, limited irrigation and climate volatility. At the same time, Africa’s renewable energy and water potential remains significantly underdeveloped. Innovation across food systems, energy access and water security therefore represents both a climate imperative and a strategic growth frontier.
The PachiPanda Challenge is a flagship pan-African platform for youth-led environmental innovation. The programme goes beyond ideation, equipping entrepreneurs with funding, mentorship and governance support to build investment-ready enterprises that create jobs and measurable environmental outcomes.
“What we have seen confirms that this is far more than a competition. It is a statement of intent. It shows that Africa is not waiting to be rescued by ideas from elsewhere, but is actively generating its own solutions—solutions rooted in local realities, driven by African entrepreneurs, and designed to deliver both economic value and measurable benefits for nature and communities” Alain Ononino, WWF Cameroon Country Director.
A distinguished panel of industry experts selected the winners from a diverse group of finalists spanning clean energy, food security ecosystems, circular economy solutions and waste-to-value innovations. The standard of innovation reflected the depth of Africa’s emerging climate-tech pipeline.
Jane Mammatt, ESG, Sustainability and Climate Change Partner at Deloitte, formed part of the expert judging panel “The PachiPanda Challenge highlights the growing pipeline of African innovators who are developing practical solutions to complex environmental challenges. Through the masterclass and ongoing mentoring, our focus has been to help participants strengthen their business models, governance and investment readiness, so that these ventures are well positioned to scale and deliver meaningful environmental and social impact.”
Flame Innovation Zambia, led by Agatha Mumba Mwansa, received both the Thematic Excellence Award and the Ubuntu Award for transforming waste materials into clean-energy alternatives such as fire blocks and eco-friendly household products, reducing deforestation and fuel costs while advancing circular economy principles. The Baobab Growth Award was presented to EcoDrop Project from Uganda founded by Kanyesige Pascal, Kigozi Martin Koyamu and Nyesiga Promise, for its incentive-based recycling model that rewards communities with cash, data or airtime for responsible plastic disposal, driving behavioural change at scale.
Winners will receive MTN funding to accelerate the next phase of growth, complemented by structured post-competition mentoring from Deloitte to strengthen business models, governance and investment readiness. The programme concludes with an executive immersion hosted by Wits Business School, providing finalists with exposure to leadership perspectives, enterprise development frameworks and innovation ecosystems to support scale.
By enabling youth-driven climate innovation, MTN and its partners are not only addressing environmental risk but also strengthening local ecosystems and contributing to Africa’s transition toward a more resilient, low-carbon future.
Artificial intelligence (AI) is potentially the most powerful tool for inclusive growth in Africa, but the continent is in a race against time and must act with urgency to overcome the risk of further inequality and the creation a digital underclass. This is according to the continent’s largest mobile operator MTN Group.
“We must be obsessed and paranoid about not being left behind,” MTN Group President and Chief Executive Officer Ralph Mupita told The Kgalema Motlanthe Foundation (KMF) Inclusive Growth Forum over the weekend.
He said Africa’s path to inclusive AI required speedy action on six fronts.
Firstly, AI needs more abundant electricity supplies to drive economic growth. The IEA has estimated that Africa’s energy and climate-related goals by 2030 require annual investments of more than US$200 billion. The International Monetary Fund has said that all data centres combined use as much power as some of the world’s largest economies, and data centre power demand may triple by 2030.
As Africa has less than 2% of global data centre capacity, Mupita said it needs to invest heavily in digital infrastructure, beyond investment in fibre and subsea cables. The International Telecommunication Union has said that Africa needs around US$96 billion until 2030 to plug the digital infrastructure capex gap.
Thirdly, Africa needs to speed up the development of its own large language models (LLM) to power AI-driven solutions for its 1.5 billion people. There are more than 2 000 distinct African languages and Mupita said that fewer than 2% of them are supported by mainstream LLMs.
He was building on comments he made in New York in September on the sidelines of the United Nations General Assembly, when he took up a call to action from Nigeria for MTN Group to support the collection of datasets of African languages, including funding academic research into the continent’s languages.
This followed the launch of the Nigerian Atlas for Languages & AI at Scale (N-ATLAS) – an open-source multilingual LLM designed to understand and generate Nigeria’s diverse voices and create datasets for AI solutions.
Mupita told the KMF gathering that Africa must act with urgency to develop strong digital and AI skills. “This is an opportunity to enable Africa’s rich pipeline of youth, which will make up the world’s largest workforce by 2050,” he said, adding that by 2030, there would be an estimated 230 million digital jobs in sub-Saharan Africa.
“We must ensure that new jobs and augmented jobs are greater than the jobs lost, particularly with the youth divided that Africa will have.”
Calling AI a tool to solve Africa’s unique challenges, particular in high impact sectors, Mupita said Africa needed to combine traditional AI and generative AI for the greatest value across key use cases in key sectors such as healthcare, education and agriculture.
Finally, he said if Africa was to turn its ambition into reality and create – not merely consume – AI, partnerships were essential. “To give African AI initiatives scale and joint success, governments, the private sector and civil society must partner on policy, data governance and skills development. And we must do this without delay.”
With only five years left to achieve the United Nations Sustainable Development Goals, the call for acceleration has never been more urgent. Progress remains uneven across the globe, and Africa in particular faces pressing challenges of inequality, youth unemployment and safety. It is against this backdrop that the UN Global Compact hosted its annual SDG Innovation Accelerator Programme during the United Nations General Assembly, showcasing bold business-led solutions that can help drive faster progress.
Representing South Africa, MTN’s graduate team won top honours and was selected as one of only two African teams to present their innovation at the UN Global Compact Leaders’ Summit in New York. Their project, an AI-powered solution to protect children online, responds directly to the alarming rise in digital harms, with child sexual abuse material increasing by more than 6000 percent globally and cyberbullying up by 450 percent. The solution is designed to shield children from predators, limit exposure to harmful content and reduce online bullying. It directly advances SDG 16.2 on ending abuse, exploitation and violence against children, while contributing to SDG 3 on health and well-being.
Dr Achieng Ojwang, Executive Director of UN Global Compact South Africa, stressed the importance of momentum. “The SDGs will not be met at the current pace, which is why programmes like the Accelerator are critical. They empower young professionals to create the type of bold, scalable solutions that can fast-track progress. The MTN graduates demonstrated that Africa is not only contributing but leading in tackling issues such as child online safety.”
The project was developed by graduates Lungelo Gwala, Senam Tsormetsri, Ziyanda Thomas and Koketso Kekana. As the youngest participants in the Accelerator, they exemplify the dedication and ingenuity of Africa’s youth. With the support of mentors including Asanda Nkungwana, MTN Group Sustainable Product Development Lead, Lazarus Mosako and Maanda Rashaka the UNGC Mentorship and Coaching team, the team transformed their concept into a viable solution with potential for large-scale impact.
Reflecting on their journey, Lungelo Gwala noted: “The Accelerator gave us the chance to show that African ideas can help accelerate progress on the SDGs. Representing South Africa at the UN reinforced that our generation has the power to shape a safer digital future.” Ziyanda Thomas added: “Being part of a global platform reminded me that Africa’s voice must not only be heard it must lead. YelloGuard may be a modest innovation today, but its potential to safeguard millions of children across the continent is profound.”
This recognition not only highlights MTN’s commitment to youth empowerment but also underlines Africa’s pivotal role in driving the acceleration needed to achieve the UNSDGs by 2030.
By Marina Madale, Executive: Sustainability & Shared Value, MTN Group and Monde Twala, Senior Vice President, Paramount Africa
“The digital world is no longer a place young people visit, it’s where they live.” – Marina Madale
“When we use platforms like MTV to spark difficult conversations, we shift from entertainment to real impact.” – Monde Twala
Last week, MTN and MTV Base launched The Room of Safety with the premiere of its first episode, “Why Internet Safety Matters”—a bold and timely response to the evolving risks and responsibilities facing Africa’s youngest digital citizens. With AI companions on the rise and social feeds curating idealised versions of reality, today’s online experiences are more immersive, personal, and emotionally charged than ever before.
While AI, deepfakes, and virtual influencers may sound like Silicon Valley phenomena, their consequences are playing out daily in African households, often on entry-level smartphones with little adult oversight.
The Invisible Friend on the Other Side of the Screen
Across MTN markets, over 70% of internet users are under the age of 30. In MTN-commissioned research with IPSOS across three African countries, 1 in 3 youth reported interacting with an AI companion, chatbot, or virtual assistant, many for emotional connection, curiosity, or entertainment.
“Young people turn to these AI tools in search of support, validation, even companionship,” explains Monde Twala. “But we must ask, are these systems equipped to deal with emotional complexity, or are they simply mimicking empathy to keep users engaged?”
Twala adds that The Room of Safety was intentionally brought to life through MTV Base, one of the continent’s most influential youth platforms: “We wanted to use a trusted cultural voice not just to entertain, but to educate. These conversations can’t live in policy papers, they need to be in playlists, timelines and conversations with real-life resonance.”
Why It Matters Now
In the first episode, young people reflect on the emotional pressure of navigating online life. “Comparison is the thief of joy. It’s a quote I live by,” shares Yanda Woods in the episode, capturing the silent impact that curated perfection can have on young people’s mental health. Foyin Ogunrombi adds, “The difference between real success and the curated version we see on social media is exactly that—social media is heavily curated.”
In a digital landscape where perfection is the norm and imperfections are hidden, many young users are left feeling inadequate, isolated, and increasingly drawn toward online artificial relationships that don’t always serve their emotional needs.
A 2023 UNICEF study on Child Online Protection in Sub-Saharan Africa found that 47% of adolescents in urban centres had encountered harmful or inappropriate content online, often pushed by opaque algorithms designed for engagement, not care.
Critical Thinking Is Now a Survival Skill
“We’re no longer just teaching digital access—we’re teaching digital discernment,” says Marina Madale. “Today’s youth must know how to ask: Who built this? Why is it suggesting this? Is it helping me, or harvesting me?”
She recalls a question raised: “If an AI bot gives you advice that makes you feel worse, is it your fault for listening?” It’s a troubling thought, but one that reflects the confusion many young users face when lines between real and artificial support are blurred.
The Room of Safety encourages not just awareness, but self-inquiry, empowering youth to approach digital platforms with more confidence, agency, and understanding.
One Simple Act That Could Save a Life
One of the most powerful takeaways from Episode 1 is the reminder that you are enough, even without the filter. In a world that constantly measures worth through likes, follows, and curated perfection, the ability to believe in yourself, without needing external validation, is a radical act of self-preservation.
TheRoom of Safety encourages young people to turn inward for affirmation and to trust their instincts, rather than relying on AI companions or online approval to feel seen. Building self-worth from within is not easy, but it is essential, and often begins with honest conversations, not with machines, but with real people: a teacher, a caregiver, a sibling, a friend.
To support this, MTN’s campaign includes direct links to mental health services, child protection resources, and regional helplines across its markets. These are not just add-ons, they are lifelines.
A New Digital Mandate for Africa
With the youngest and fastest-growing online population in the world, Africa faces a pivotal moment. The task ahead is not just to connect, but to protect. The Room of Safety is a rallying cry, not to fear technology, but to shape it with intention and empathy.
“When platforms like MTV are used to spark difficult conversations, we move from passive awareness to real impact,” says Monde Twala. “This campaign is about creating spaces that are not only engaging, but safe and transformative.”
Marina Madale concludes, “The same technology that threatens can also be used to empower, if we give our children the tools to engage with it wisely. The Room of Safety is just the beginning of that journey.”
The next episode will explore cyberbullying, where to draw the line between banter and harm, and how to speak up when it matters most.
Until then, we are left with a question:
If a young person is turning to a chatbot to feel seen, will the digital world they find be a bridge, or a blindfold?
The answer may shape the next generation of Africa’s digital future.
Accra, Ghana, June 22, 2025 – Demonstrating its commitment to advancing Africa’s development, MTN Group supported the 2025 Economic Governance School training for public officials from Ghana, South Africa and Kenya held in Accra last week.
The initiative, the result of collaboration between South Africa’s National School of Government (NSG), the Kenya School of Government (KSG) and the Ghana Institute of Management and Public Administration (GIMPA), is designed to strengthen senior leadership in the public sector and promote inclusive economic governance across the continent. It brings together legislatures, politicians and senior officials from all levels of the public service for a week of peer learning, policy dialogue and institutional exchange. Consequently, the delegation took time to visit the African Continental Free Trade Area (AfCFTA) Secretariat, which is charged with coordinating the creation of a single continental market for goods and services across Africa.
“As a pan-African business, we understand that Africa’s growth depends not only on investment in infrastructure, but also in people and institutions,” said Nompilo Morafo, MTN Group Chief Sustainability and Corporate Affairs Officer.
Since the training took place during MTN Group’s flagship 21 Days of Y’ello Care, the delegation also visited the MTN Ghana supported Opportunities Industrialisation Centre (OICG), which provides vocational, digital and entrepreneurial skills training for young people to enable them to earn a decent and dignified living.
“At MTN, we believe that everyone deserves the benefits of a modern connected life; therefore, in our view, education, training and strong institutions form the foundation for sustained progress. Also, when civil servants, policymakers and administrators are equipped with high-quality training, their collective decisions shape a more equitable, innovative and resilient future for their nations.”
MTN’s involvement reflects its broader approach to driving Africa’s progress through investment in leadership and institutional capacity. In addition to sponsoring the NSG, KSG and GIMPA programme, the Group contributed to the discourse, with senior executives participating in sessions focused on telecommunications, digital transformation, artificial intelligence and infrastructure financing.
MTN Ghana CEO Stephen Blewett and CIO Bernard Acquah joined Morafo in engaging on panels that explored the intersection of technology and governance. Discussions focused on the digital transformation of public services and the role of AI and infrastructure investment in supporting state capacity and economic inclusion.
South Africa’s Deputy Minister of Public Service and Administration Ms. Pinky Kekana, described the initiative as a valuable platform for engagement on governance challenges, saying: “The Economic Governance School offers a unique platform for elected and appointed public leaders to engage in critical analysis and reflective dialogue on the complex challenges confronting governance.”
Director of GIMPA, Prof. Samuel Kwadwo Bonsu, welcomed MTN’s contribution and the cross-sector collaboration underpinning the programme: “We are proud as GIMPA to serve, not only as a centre of learning but as a convening ground for critical reflection and collaboration.”
MTN and its digital platform business, Chenosis, in partnership with TransUnion Africa, has launched TransUnion Telco Data Score, a first-of-its-kind credit scoring solution that uses mobile phone call data records to help millions of South Africans with limited or no formal credit history gain access to financial services.
This alternative data scoring model leverages Call Data Records (CDR), which reflect patterns in mobile phone network usage behaviour and correlates it to an individual’s financial behaviour. By using telco data as a proxy for financial reliability, the TransUnion Telco Data Score enables lenders to accurately assess New-to-Credit (NTC) consumers and expand access to safe, affordable credit.
Helping the Financially Excluded
According to TransUnion estimates, over 1.4 million credit-invisible South Africans open new credit accounts each year, contributing to more than four million new accounts over the past three years. Yet traditional scoring models often fail to assess this segment accurately, leaving more than 16 million adults outside the formal credit system.
Approximately 35% of New-to-Credit consumers are under the age of 25, many of whom are new to the workforce and often use credit to buy clothing for work, highlighting the need for innovative tools that support younger, digitally active individuals who may lack a conventional credit footprint. Successfully integrating these and other excluded consumers into the economy could add approximately R173 billion1 to South Africa’s GDP.
“With over 500 million2 people across the continent excluded from formal financial systems, the scale of the challenge is undeniable. Traditional data models fail to reflect the realities of African consumers, leaving millions without access to credit and the opportunities it enables. Financial inclusion isn’t just part of our mission, it’s our mandate,” said Lee Naik, CEO of TransUnion Africa.
“That’s why we believe the only way forward is to think differently, to lead with bold, African-born solutions. Innovations like TransUnion Telco Data Score, designed for Africa, by Africa, are helping us responsibly harness mobile data at scale. In doing so, we’re not only expanding access to credit, but we’re also unlocking economic potential, accelerating inclusive growth, and reshaping the future of finance across the continent.”
Creating Opportunity with Consent and Compliance
The use of CDR data is subject to explicit consumer consent and is managed in compliance with South Africa’s Protection of Personal Information Act (POPIA). MTN is responsible for consent management and will ensure that Chenosis, MTN’s API marketplace, facilitates the connection between MTN’s data ecosystem and partners like TransUnion in a secure and scalable manner.
“This partnership demonstrates how mobile technology and secure data sharing can support positive change in the financial sector and unlock new opportunities for millions of South Africans,” said Selorm Adadevoh, Group Chief Commercial Officer, MTN Group. “We are committed to ensuring that data is used responsibly, with the customer’s interests at the forefront. This is a model of what responsible innovation can look like.”
Empowering Lenders and Growing the Economy
For lenders, the TransUnion Telco Data Score has demonstrated a 25–35% improvement in predictive performance over previous alternative data models, based on recent pre-launch validations across the retail and banking sectors.
By adopting TransUnion Telco Data Score, lenders can better predict user behaviour and support responsible lending by ensuring that credit users at risk of default are not overexposed and can be effectively supported throughout their credit journey.
Importantly, the product also helps New-to-Credit consumers establish and build their credit footprint over time. According to TransUnion data, low-risk individuals significantly increase their credit exposure within 18 months of becoming credit active, underscoring the long-term benefits of responsible financial inclusion strategies.
“With Chenosis, we enable collaboration between mobile operators and solution providers while maintaining high security and compliance standards,” said Waseem Amra, GM – Products and Platforms. “This partnership highlights how secure data access can support innovation in financial services that can transform lives.”
This partnership between Transunion Africa, MTN, and Chenosis reflects the growing trend of using diverse data sources to create more accurate and inclusive financial access. Integrating mobile network insights into credit scoring provides a practical and scalable way to reach more individuals, while maintaining high standards of privacy and compliance.
“With this inclusive innovation, TransUnion has taken the lead in creating an impactful solution to one of the continent’s most pressing challenges – finding responsible pathways to greater financial inclusion that will unlock opportunities for individual and national growth. By turning mobile data into meaningful opportunity, we have set the standard in making transformation possible by showing how technology can be used in groundbreaking alternative ways. Together with MTN and Chenosis, we are building a future where every South African, regardless of their financial history, has the chance to be seen, to be trusted, and to thrive,” Naik concluded. “When financial institutions can measure risk more effectively, they can lend more confidently, and more consumers can access opportunity, and that’s a win for everyone.”
Global plastic production, exceeding 400 million tonnes annually, demonstrates that plastic pollution remains an urgent challenge. More than half of it is designed for single use. The message for World Environment Day 2025 is unequivocal, we need to beat plastic pollution, and we need to do it with urgency.
This issue touches every sector. Telecommunications is no exception. While mobile operators are typically associated with connectivity, the industry has a legacy plastics problem hiding in plain sight. In 2020 alone, approximately 4.5 billion plastic SIM cards were produced globally. These small plastic cards are widely used and rarely recycled. Many end up in landfills or as litter. Others are incinerated, contributing to emissions. They are not the most visible source of waste, but they are a meaningful one, and entirely avoidable.
At MTN, we have taken a deliberate step to reduce this form of plastic waste. In 2024, we introduced bioSIMs, SIM cards made from 100% biodegradable, FSC-certified paper. They perform exactly like plastic SIMs but break down naturally when discarded. No harmful residue. No microplastic. Just responsible design, built for a more sustainable future.
The rollout began in Rwanda and expanding across other markets. It is a practical innovation grounded in science, not sentiment. And while it won’t solve plastic pollution on its own, it is part of a larger, necessary shift in how telecoms, and business at large, approach environmental responsibility.
Africa has a central role in this conversation. The continent contributes just 3–4% of global greenhouse gas emissions, yet it faces some of the worst consequences of climate change. At the same time, Africa is grappling with an accelerating waste challenge. By 2060, annual plastic waste in sub-Saharan Africa is projected to reach 116 million tonnes, a sixfold increase from 2019. The region’s rapid urbanisation and insufficient waste infrastructure make it highly vulnerable to both climate and pollution shocks.
It’s essential. Every tonne of plastic avoided reduces long-term risk, for people, infrastructure, and the planet. Our bioSIMs are part of a broader commitment at MTN to embed sustainability across our operations. As the UNEP reminds us, the solutions are available. What we need now is implementation at scale. Scaling starts with design. The average SIM card may weigh just four grams, but multiplied across millions of users, the footprint grows quickly. A small change in design, if adopted broadly, can remove tonnes of plastic from the supply chain each year. That’s the logic behind our bioSIM. It is efficient, cost-effective, and fundamentally better for the environment.
We are also expanding eSIM adoption, which removes the need for a physical card altogether. Combined, these efforts enable our customers to reduce their impact through the choices they make every day. That is where real momentum lies, not just in corporate strategy, but in shifting consumer norms.
This World Environment Day, the message is clear. Plastic pollution is a problem that can be solved. But doing so will require collective action, practical innovation, and a willingness to change how we operate. MTN is committed to being part of that change, starting with how we connect the communities we serve.