Tag: Leadership

MTN Group, in partnership with the University of Johannesburg (UJ) and the African Editors Forum (TAEF), today launched the Pan-African Media Innovation Programme (MIP), a continental initiative to equip journalists with the skills, tools, and networks required to navigate a rapidly changing information environment.

The programme builds on the success of the MTN Nigeria MIP, established in 2022, and now extends the model to media practitioners across MTN’s footprint. It offers a certified 12-week curriculum, delivered independently by UJ and TAEF, which combines online academic modules with in-person immersion in Johannesburg. Participants will explore digital transformation, the sustainability of independent media, ethics and law, entrepreneurship, and the impact of platforms and emerging technologies on the information ecosystem. Industry masterclasses, newsroom visits, and innovation projects will connect academic learning to practice.

The launch comes at a time when Africa, like the rest of the world, faces rising levels of fake news, coordinated disinformation, and fragile business models. Strengthening media resilience is critical to advancing the African Union’s Agenda 2063 goal of inclusive, informed, and democratic societies. For MTN, the initiative also aligns with its role as a trusted partner to the countries where it operates, ensuring that connectivity supports not only digital access but also the institutions that safeguard trust.

Speaking at the launch, Nompilo Morafo, MTN Group Chief Sustainability and Corporate Affairs Officer said, “Africa’s digital future depends on both the infrastructure we build and the strength of the institutions that foster trust and accountability. Through the Pan-African MIP, we are investing in media capacity and innovation alongside respected academic and editorial partners. Together we aim to strengthen the information ecosystems that are essential for resilient democracies and inclusive growth.”

UJ spokesperson added, “Our partnership ensures that the programme is rooted in academic rigour while responsive to the realities of newsrooms. Equipping journalists with the skills to navigate disruption and build sustainable models is critical for the future of the profession.”

African Editors Forum spokesperson said, “Editors across Africa welcome this initiative. Independent media are indispensable to democratic governance, and partnerships such as this provide a pathway to greater resilience, collaboration, and trust.”

The launch, held at MTN’s Innovation Centre in Johannesburg, coincided with a visit from Nigerian journalists representing the MIP Alumni Association, symbolising the transition from a national programme to a Pan-African platform. The first cohort of fellows will begin in 2026.

MTN Group is pleased to announce the appointment of David Behr as Group Chief Enterprise Business Officer, reporting to the MTN Group Chief Commercial Officer, effective 1 July 2025.  In this role, David will lead the Group’s integrated Enterprise Business function, following the recent consolidation of Converged Solutions and the Group Enterprise Business Unit into a single, streamlined structure.

This development follows strategic work initiated earlier this year to streamline MTN’s commercial operations. The integration forms part of the Group’s broader ambition to drive Commercial Excellence by improving alignment across Go-To-Market channels and strengthening synergies across functions. It positions MTN to more effectively deliver comprehensive, end-to-end enterprise solutions, while expanding its capabilities as a systems integrator and provider of managed services.

Commenting on the appointment, Selorm Adadevoh, MTN Group Chief Commercial Officer, said: “We are excited to welcome David to this new role as we continue to transform our enterprise business for the future. With his experience and leadership, we are confident that MTN will be better positioned to deliver integrated, next-generation solutions that enable Africa’s progress.”

As Group Chief Enterprise Business Officer, David will oversee the growth and execution of MTN’s enterprise strategy, including voice and data services and next-generation solutions such as Internet of Things (IoT), Cyber Security, Unified Communications, and Cloud.

David brings over two decades of leadership experience in telecommunications and technology, having held senior roles across multiple geographies. Prior to this appointment, he served as CEO of MTN Converged Solutions, where he led portfolio transformation across key markets. His career also includes leadership roles as CEO of Liquid C2 and Cloudmania, as well as Group Chief Product Officer and Group Chief Digital Officer of Liquid Telecommunications.

He holds a Master of Business Administration (MBA) from Harvard Business School and a Master of Engineering from the University of Bristol.

This appointment reflects MTN’s ongoing commitment to fostering Africa’s progress through technology, innovation, and inclusive growth.

Accra, Ghana, June 22, 2025 – Demonstrating its commitment to advancing Africa’s development, MTN Group supported the 2025 Economic Governance School training for public officials from Ghana, South Africa and Kenya held in Accra last week.

The initiative, the result of collaboration between South Africa’s National School of Government (NSG), the Kenya School of Government (KSG) and the Ghana Institute of Management and Public Administration (GIMPA), is designed to strengthen senior leadership in the public sector and promote inclusive economic governance across the continent. It brings together legislatures, politicians and senior officials from all levels of the public service for a week of peer learning, policy dialogue and institutional exchange. Consequently, the delegation took time to visit the African Continental Free Trade Area (AfCFTA) Secretariat, which is charged with coordinating the creation of a single continental market for goods and services across Africa.

“As a pan-African business, we understand that Africa’s growth depends not only on investment in infrastructure, but also in people and institutions,” said Nompilo Morafo, MTN Group Chief Sustainability and Corporate Affairs Officer.

Since the training took place during MTN Group’s flagship 21 Days of Y’ello Care, the delegation also visited the MTN Ghana supported Opportunities Industrialisation Centre (OICG), which provides vocational, digital and entrepreneurial skills training for young people to enable them to earn a decent and dignified living.

“At MTN, we believe that everyone deserves the benefits of a modern connected life; therefore, in our view, education, training and strong institutions form the foundation for sustained progress. Also, when civil servants, policymakers and administrators are equipped with high-quality training, their collective decisions shape a more equitable, innovative and resilient future for their nations.”

MTN’s involvement reflects its broader approach to driving Africa’s progress through investment in leadership and institutional capacity. In addition to sponsoring the NSG, KSG and GIMPA programme, the Group contributed to the discourse, with senior executives participating in sessions focused on telecommunications, digital transformation, artificial intelligence and infrastructure financing.

MTN Ghana CEO Stephen Blewett and CIO Bernard Acquah joined Morafo in engaging on panels that explored the intersection of technology and governance. Discussions focused on the digital transformation of public services and the role of AI and infrastructure investment in supporting state capacity and economic inclusion.

South Africa’s Deputy Minister of Public Service and Administration Ms. Pinky Kekana, described the initiative as a valuable platform for engagement on governance challenges, saying: “The Economic Governance School offers a unique platform for elected and appointed public leaders to engage in critical analysis and reflective dialogue on the complex challenges confronting governance.”

Director of GIMPA, Prof. Samuel Kwadwo Bonsu, welcomed MTN’s contribution and the cross-sector collaboration underpinning the programme: “We are proud as GIMPA to serve, not only as a centre of learning but as a convening ground for critical reflection and collaboration.”

MTN and its digital platform business, Chenosis, in partnership with TransUnion Africa, has launched TransUnion Telco Data Score, a first-of-its-kind credit scoring solution that uses mobile phone call data records to help millions of South Africans with limited or no formal credit history gain access to financial services.

This alternative data scoring model leverages Call Data Records (CDR), which reflect patterns in mobile phone network usage behaviour and correlates it to an individual’s financial behaviour. By using telco data as a proxy for financial reliability, the TransUnion Telco Data Score enables lenders to accurately assess New-to-Credit (NTC) consumers and expand access to safe, affordable credit.

Helping the Financially Excluded

According to TransUnion estimates, over 1.4 million credit-invisible South Africans open new credit accounts each year, contributing to more than four million new accounts over the past three years. Yet traditional scoring models often fail to assess this segment accurately, leaving more than 16 million adults outside the formal credit system.

Approximately 35% of New-to-Credit consumers are under the age of 25, many of whom are new to the workforce and often use credit to buy clothing for work, highlighting the need for innovative tools that support younger, digitally active individuals who may lack a conventional credit footprint. Successfully integrating these and other excluded consumers into the economy could add approximately R173 billion¹ to South Africa’s GDP.

“With over 500 million² people across the continent excluded from formal financial systems, the scale of the challenge is undeniable. Traditional data models fail to reflect the realities of African consumers, leaving millions without access to credit and the opportunities it enables. Financial inclusion isn’t just part of our mission, it’s our mandate,” said Lee Naik, CEO of TransUnion Africa.

“That’s why we believe the only way forward is to think differently, to lead with bold, African-born solutions. Innovations like TransUnion Telco Data Score, designed for Africa, by Africa, are helping us responsibly harness mobile data at scale. In doing so, we’re not only expanding access to credit, but we’re also unlocking economic potential, accelerating inclusive growth, and reshaping the future of finance across the continent.”

Creating Opportunity with Consent and Compliance

The use of CDR data is subject to explicit consumer consent and is managed in compliance with South Africa’s Protection of Personal Information Act (POPIA). MTN is responsible for consent management and will ensure that Chenosis, MTN’s API marketplace, facilitates the connection between MTN’s data ecosystem and partners like TransUnion in a secure and scalable manner.

“This partnership demonstrates how mobile technology and secure data sharing can support positive change in the financial sector and unlock new opportunities for millions of South Africans,” said Selorm Adadevoh, Group Chief Commercial Officer, MTN Group. “We are committed to ensuring that data is used responsibly, with the customer’s interests at the forefront. This is a model of what responsible innovation can look like.”

Empowering Lenders and Growing the Economy

For lenders, the TransUnion Telco Data Score has demonstrated a 25–35% improvement in predictive performance over previous alternative data models, based on recent pre-launch validations across the retail and banking sectors.

By adopting TransUnion Telco Data Score, lenders can better predict user behaviour and support responsible lending by ensuring that credit users at risk of default are not overexposed and can be effectively supported throughout their credit journey.

Importantly, the product also helps New-to-Credit consumers establish and build their credit footprint over time. According to TransUnion data, low-risk individuals significantly increase their credit exposure within 18 months of becoming credit active, underscoring the long-term benefits of responsible financial inclusion strategies.

“With Chenosis, we enable collaboration between mobile operators and solution providers while maintaining high security and compliance standards,” said Waseem Amra, GM – Products and Platforms. “This partnership highlights how secure data access can support innovation in financial services that can transform lives.”

This partnership between Transunion Africa, MTN, and Chenosis reflects the growing trend of using diverse data sources to create more accurate and inclusive financial access. Integrating mobile network insights into credit scoring provides a practical and scalable way to reach more individuals, while maintaining high standards of privacy and compliance.

“With this inclusive innovation, TransUnion has taken the lead in creating an impactful solution to one of the continent’s most pressing challenges – finding responsible pathways to greater financial inclusion that will unlock opportunities for individual and national growth. By turning mobile data into meaningful opportunity, we have set the standard in making transformation possible by showing how technology can be used in groundbreaking alternative ways. Together with MTN and Chenosis, we are building a future where every South African, regardless of their financial history, has the chance to be seen, to be trusted, and to thrive,” Naik concluded. “When financial institutions can measure risk more effectively, they can lend more confidently, and more consumers can access opportunity, and that’s a win for everyone.”

About 93% of the population in our markets — or 500-million people — are now covered by our broadband network. We facilitated digital literacy for 22-million people, promoting meaningful participation in the digital economy. Through our GSM network and MoMo businesses, we supported 3.5-million indirect jobs.

Since its inception in 2007, our group-wide employee volunteerism programme — 21 Days of Y’ello Care — sees MTNers roll up their sleeves to improve the lives of their communities. Over the years, we have impacted hundreds of thousands of people. The campaign is testament to the power of collective action, reminding us that even small acts of kindness can create a ripple effect of change.

Progress is never a solo effort. It requires collaboration across public and private sectors, across borders and disciplines. Whether it’s partnering with governments to expand coverage, working with innovators to extend digital finance, or engaging civil society to deepen inclusion, we know the best results come when we listen and co-create. 

Keeping consumer experiences safe is part of the responsibility we carry. We know that trust is earned and we remain focused on building resilience, protecting digital human rights, and responding transparently when challenges arise. We carry this responsibility with humility and determination. And it’s the lens through which we will continue to serve and invest.

Amid the current significant geopolitical shifts and technological developments, it’s clear that Africa needs to chart and champion its own growth and progress. If it doesn’t, there is a real risk that the continent gets left behind. Embracing technologies such as 5G, non-terrestrial networks and generative AI will be key drivers of future progress and socioeconomic development. 

At MTN, we believe that there are some foundational policy positions that will be critical for technology to meaningfully drive more inclusive growth. These include:

• A conducive policy and regulatory environment to accelerate investment in digital infrastructure.
• Sufficient spectrum resources to meet surging demand for data services. 
• A fair and transparent regulatory regime for terrestrial networks, non-terrestrial networks and OTT services.
• Competition policy to enable market consolidation given the sector’s significant investment requirements.
• Fiscal policy reforms to make further progress on digital and financial inclusion, such as the reduction in import duties on smartphones and the removal of levies on mobile money transactions.
• Investment in critical infrastructure, including reliable grid power.
• Digital skills development to advance the development of the digital economy.

These foundational policy positions, consistently adopted across the continent, have the power to drive structural growth of the digital economy of Africa, and realise the continent’s full potential as we look to achieve the goals of the AU Agenda 2063 and beyond.

By Ralph Mupita, MTN Group President & CEO

Global plastic production, exceeding 400 million tonnes annually, demonstrates that plastic pollution remains an urgent challenge. More than half of it is designed for single use. The message for World Environment Day 2025 is unequivocal, we need to beat plastic pollution, and we need to do it with urgency.

This issue touches every sector. Telecommunications is no exception. While mobile operators are typically associated with connectivity, the industry has a legacy plastics problem hiding in plain sight. In 2020 alone, approximately 4.5 billion plastic SIM cards were produced globally. These small plastic cards are widely used and rarely recycled. Many end up in landfills or as litter. Others are incinerated, contributing to emissions. They are not the most visible source of waste, but they are a meaningful one, and entirely avoidable.

At MTN, we have taken a deliberate step to reduce this form of plastic waste. In 2024, we introduced bioSIMs, SIM cards made from 100% biodegradable, FSC-certified paper. They perform exactly like plastic SIMs but break down naturally when discarded. No harmful residue. No microplastic. Just responsible design, built for a more sustainable future.

The rollout began in Rwanda and expanding across other markets. It is a practical innovation grounded in science, not sentiment. And while it won’t solve plastic pollution on its own, it is part of a larger, necessary shift in how telecoms, and business at large, approach environmental responsibility.

Africa has a central role in this conversation. The continent contributes just 3–4% of global greenhouse gas emissions, yet it faces some of the worst consequences of climate change. At the same time, Africa is grappling with an accelerating waste challenge. By 2060, annual plastic waste in sub-Saharan Africa is projected to reach 116 million tonnes, a sixfold increase from 2019. The region’s rapid urbanisation and insufficient waste infrastructure make it highly vulnerable to both climate and pollution shocks.

It’s essential. Every tonne of plastic avoided reduces long-term risk, for people, infrastructure, and the planet. Our bioSIMs are part of a broader commitment at MTN to embed sustainability across our operations. As the UNEP reminds us, the solutions are available. What we need now is implementation at scale. Scaling starts with design. The average SIM card may weigh just four grams, but multiplied across millions of users, the footprint grows quickly. A small change in design, if adopted broadly, can remove tonnes of plastic from the supply chain each year. That’s the logic behind our bioSIM. It is efficient, cost-effective, and fundamentally better for the environment.

We are also expanding eSIM adoption, which removes the need for a physical card altogether. Combined, these efforts enable our customers to reduce their impact through the choices they make every day. That is where real momentum lies, not just in corporate strategy, but in shifting consumer norms.

This World Environment Day, the message is clear. Plastic pollution is a problem that can be solved. But doing so will require collective action, practical innovation, and a willingness to change how we operate. MTN is committed to being part of that change, starting with how we connect the communities we serve.

MTN Group has been inducted into the inaugural Brand Africa Hall of Fame “in recognition of its transformational impact on African consumers and its role in shaping a positive African narrative”.  MTN was also recognised as the #1 Most Admired African Brand Contributing to a Better Africa; the #1 Most Admired African Brand (spontaneous recall); the #1 Most Admired Brand Doing Good for Society and the Environment; and #1 Most Admired Telecommunications Brand.

The Hall of Fame honour, introduced this year by Brand Africa, acknowledges brands that have demonstrated sustained excellence and influence on the continent over the past decade. MTN’s induction reflects its ongoing commitment to enabling digital access, expanding financial inclusion, and contributing meaningfully to Africa’s development.

The announcement was made alongside the release of the 2025 edition of the Brand Africa 100 rankings – an annual, independently conducted survey spanning more than 30 African countries and representing more than 85% of the continent’s population and GDP.

“It is an honour to be inducted into the Brand Africa Hall of Fame and to be named the most admired African brand contributing to a better Africa, the most admired African brand by spontaneous recall, as well as the brand most admired for doing good for society and the environment,” said Ralph Mupita, MTN Group President and CEO.

“That this recognition comes during Africa Month gives it added significance. It reflects the progress we continue to make as a continent and the role trusted brands must play in advancing inclusive, digitally enabled growth. We are grateful for the confidence placed in MTN by the people we serve and remain committed to delivering meaningful impact.”

Mupita also acknowledged the collective effort behind the brand’s success, thanking MTNers, partners, and other stakeholders across the continent for their role in making this recognition possible.

MTN operates mobile networks in 16 countries. Since 2021, the company has been guided by its Ambition 2025 strategic intent of Leading digital solutions for Africa’s progress. This underscores MTN’s commitment to driving digital and financial inclusion and fostering innovation across the continent.

Further validating its brand leadership, MTN was recently ranked once again as South Africa’s most valuable brand. The accolade was made in the 2025 Brand Finance Top 100 Report, which accorded MTN a brand valuation of R50.7 billion. MTN has held this position every year since the survey’s inception in 2012.

Brand Africa Recognition

As part of our work to deepen stakeholder relations and partnerships for Africa’s progress, MTN Group is a platinum sponsor of the Africa CEO Forum, which brings together the continent’s most influential decision-makers for two days of meetings on the private sector’s key role in accelerating Africa’s development.

The 12^th edition of the annual summit is taking place in Abidjan on 12–13 May 2025. Some 2 000 business leaders, investors and policy makers are in attendance to shape practical strategies to expedite Africa’s economic transformation.

The theme for 2025 is ‘Africa in a transactional world: Can a new deal between state and private sector deliver the continent a winning hand?’. It recognises the need for governments to strike a new deal with the African private sector, anchored on three pillars: an improvement of governance and accountability; targeted public policies to address Africa’s structural challenges; and the accelerated implementation of the African Continent Free Trade Agreement (AfCFTA).

“At part of our shared value priority to support Africa’s progress, we at MTN seek to align with the priorities of our continent and nation states and to actively engage governments and regulators to help shape industry dynamics,” said MTN Group Chief Sustainability and Corporate Affairs Officer Nompilo Morafo.

“MTN’s participation at the Africa CEO Forum reflects our nation states programme and our commitment to work together to enable inclusive growth,” she added, noting that escalating tensions in world geopolitics present headwinds to Africa’s budding economic recovery. “We believe the continent’s sustainable progress will come from trusted partnerships, coherent policy environments and shared investment in the systems that power Africa’s digital and economic future.”

As part of the Forum programme, MTN Group Senior Vice President: Markets, Ebenezer Asante, is participating in a panel discussion exploring tax policy and resource mobilisation. The session focuses on how public and private sector stakeholders can consult and collaborate to ensure fiscal environments that support both domestic priorities and the stability required for sustained investment.

MTN Côte d’Ivoire CEO Mitwa NG’ambi is contributing to a strategic roundtable on Africa’s digital transformation. This is looking at strategies to enhance network resilience and accelerate infrastructure deployment – particularly in underserved areas – and the role of policymakers in fostering an investment-friendly environment that accelerates digital transformation.

MTN Group’s sponsorship and participation at the Africa CEO Forum underscore our commitment to building a more connected, inclusive and prosperous Africa.

MTN Group this week convened its annual Chairmen’s Forum in Uganda, bringing together Board Chairs from its operating companies and senior executives from across the business. Held in Kampala, the Forum serves as a key leadership platform to reflect on strategic progress, strengthen alignment, and advance the Group’s ambition to lead digital solutions for Africa’s progress.

On the sidelines of the Forum, the MTN Group delegation, led by Group Chairman Mcebisi Jonas and Group President and Chief Executive Officer Ralph Mupita, engaged with national leaders and key stakeholders to reinforce the Group’s long-standing commitment to Uganda as a strategic market.

These engagements included a high-level meeting with His Excellency President Yoweri Kaguta Museveni at State House, Entebbe, as well as a stakeholder dinner hosted by MTN, attended by senior government officials.

During the State House meeting, President Museveni welcomed MTN’s continued investment and emphasised the importance of targeting sectors that generate employment and expand the economy. “If people have jobs and incomes, they will buy more phones and use them more,” he said. “That’s why we must invest in the four key sectors of wealth and job creation: commercial agriculture, manufacturing, services, and ICT.” He further encouraged MTN to explore cross-border investment as a means of promoting regional integration and intra-African trade.

Uganda holds a distinct place in MTN’s history as the first country outside South Africa where the Group secured a telecommunications licence. Granted in 1998, this licence marked the beginning of MTN’s international expansion, laying the foundation for what would become one of Africa’s leading digital infrastructure and platform businesses. Today, MTN Uganda stands as one of the Group’s most important markets, commercially and developmentally.

Mcebisi Jonas, MTN Group Chairman, expressed appreciation for the long-standing collaboration between MTN and the Government of Uganda. “We just came today to say thank you very much for the support you have always given us. We have had excellent collaboration from the regulators, and MTN is not here for the short term—we are here for the long haul,” he said. He also emphasised MTN’s interest in strengthening trade and business linkages between Uganda and South Africa, and highlighted the Group’s broader capacity to support national development. “We believe there is real opportunity to help Ugandan businesses enter the South African market, and that is something we can explore further.”

As MTN Group continues to drive the acceleration of Africa’s digital future, Uganda remains a key partner, demonstrating the enduring value of early investment, collaborative nation-building, and a shared commitment to inclusive and sustainable progress.

The 7th edition of the Benin Investment Forum (BIF) will take place from 8 to 9 May 2025 at the Sofitel Hotel in Cotonou, bringing together leaders from government, business, and civil society to foster economic cooperation, attract foreign direct investment, and promote inclusive development. Organised by the Government of Benin through the Investment and Export Promotion Agency (APIEX) and the Benin Chamber of Commerce and Industry, the Forum comes at a crucial moment in Benin’s development, underpinned by structural reforms and macroeconomic stability.

MTN Group proudly joins the Forum as the Platinum and Headline Sponsor. This strategic partnership follows MTN Group President and CEO, Ralph Mupita’s market visit to Benin in January 2024, where the company reaffirmed its longstanding commitment to the country’s development as a trusted partner. MTN’s participation at BIF 2025 will be led by Senior Vice President Markets Ebenezer Asante, who will deliver a keynote address at the Opening Ceremony on the topic “MTN: Partner in Africa’s Development.” He will be joined by MTN Benin CEO Uche Ofodile and MTN Group Chief Sustainability and Corporate Affairs Officer Nompilo Morafo, both of whom will participate in high-level discussions on finance, the future of technology, and women’s leadership in business.

MTN will also take the lead in hosting the exclusive MTN Investment Night, a high-level networking engagement aimed at facilitating meaningful dialogue among investors, policymakers, and senior business leaders. As part of its broader contribution to the Forum, MTN will collaborate with the Benin Ministry of Trade and Commerce to evaluate start-up pitches, spotlighting innovative solutions from emerging entrepreneurs. Additionally, the Group will deliver an inspirational leadership masterclass, curated to inspire and equip the next generation of African business leaders with insights drawn from MTN’s journey of growth and transformation across the continent.

Having operated in Benin for more than 25 years, MTN has made significant contributions to the country’s digital infrastructure, financial inclusion, and social development. The Group has committed over $215 million in new investments through 2026, including the rollout of 5G services, expansion of fibre connectivity, and the construction of a new MTN Benin headquarters. MTN’s impact also extends into health, education, and entrepreneurship through the work of the MTN Foundation, reinforcing its belief that digital access is key to unlocking national and regional progress.”

Commenting on MTN’s commitment to the Benin Investment Forum and the country, Ebenezer Asante, MTN Group Senior Vice President, Markets stated: “Our presence at the Benin Investment Forum reflects more than sponsorship, it’s a reflection of our unwavering belief in Benin’s potential and our shared journey toward inclusive digital transformation. Through strategic partnerships rooted in national development goals, MTN is proud to be a catalyst for progress, investment, and innovation in Benin and across the continent.”

MTN’s participation in the Benin Investment Forum 2025 exemplifies the company’s belief that inclusive, resilient growth must be rooted in strategic collaboration between the public and private sectors. As a partner of choice to African governments, MTN continues to play a leading role in building the infrastructure, capabilities, and ecosystems required for nations to thrive in a digital world. Through its involvement in BIF 2025, MTN reaffirms its commitment to Benin’s development journey and to advancing Africa’s digital and economic integration.