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MTN Group is humbled to be recognised as the leading African company on the Forbes World’s Best Employers list for 2021.
As part of the survey, employees from across 58 countries were asked to rate multi-national employers on aspects such as image, economic footprint, talent development, gender equality and social responsibility.
The complete list features 750 companies. For MTN, this year’s rankings represent a significant improvement in various areas. Overall, we’ve improved from position 419 in 2020, to 132 in 2021. We have also moved up nine places in the global telco rankings, to the second spot.
“This acknowledgement comes at a time when our sector is at the forefront of the changes that are happening in the world,” says MTN Group President and CEO Ralph Mupita. “In a year when we launched our ‘Ambition 2025’ strategy and ‘Live Inspired’ employee value proposition, we are excited that this accolade – as with many others we’ve received – will serve to re-affirm and inspire people around our ambitions.”
“We are humbled to receive this influential global recognition by Forbes,” says Paul Norman, MTN Group Chief Human Resources Officer.
“As people have found it difficult to be together physically, we’ve had to step up as an industry to connect them with each other, connect companies with their people and customers, and of course, enable the delivery of new and essential services to communities. To achieve this, we’ve relied on our people, their skills, innovation and can-do spirit that continues to shine bright alongside our brand.”
Through our Live Inspired EVP, we aim to provide our employees with future skills, create a diverse and inclusive workplace and contribute to a sustainable environment.
To view the full Forbes World’s Best Employers 2021 list, please go here
MTN Group has unveiled its a new Employee Value Proposition (EVP) entitled “Live Inspired” to drive agility, flexibility and future fit skills for its workforce.
Learning the lessons of the challenges brought about by COVID-19, MTN has adopted a refreshed, organisation-wide approach, which involves a move away from older, conventional ways of working and into the ‘new normal’ with confidence and optimism.
“For us, it’s really about the power of choice, we recognise that what our staff values is motivated by choices and flexibility. It is for this reason that our EVP is designed to cater to the various personas and preferences that inspires and helps people realize their true potential,” says Paul Norman, MTN Group Chief Human Resources Officer.
MTN has entrenched smart-working through principles such as anytime work, anywhere workplace and balanced work-life. Our programmes capitalize on the organic movement towards a digital-adopter mindset and flexi-workforce.
“As technology moves forward and our business converges, we need to do the same with our capabilities. Having the best talent is as important as having the best network,” Norman adds.
Talent convergence in line with the rapid pace of technological change is the way of the future, driving digital learning consumption growth indicating a natural shift towards upskilling and re-skilling. MTN’s digital aspirations is geared towards accelerating the creation of future capabilities, empowerment and agility at scale.
“The EVP will support our reputation for innovation, customer-centricity and being a company that is driven by people who bring personal commitment and a range of skills and experience together for the benefit of our customers,” says Norman.
He says real growth is inspired by a purpose that advances individuals and impacts on organisations and communities. We aim to enable opportunities for individuals to be innovative, acquire skills and meaningfully impact on our customers.
MTN’s focus will be to create an inspiring environment for everyone to ‘activate one’s whole self’. This will be powered by genuine inclusion, respect for diversity, fair rewards, true recognition and personal flexibility to contribute most productively.
MTN Group on Monday launched ‘global appreciation week’, encouraging employees to recognise their colleagues’ efforts – big or small – towards achieving the group’s vision, which is to lead the delivery of a bold, new digital world to our customers.
The aim is to make our 20 000 employees feel valued and connected, particularly important during COVID-19, when most employees are still working from home.
“Global appreciation week is an opportunity to show MTNers what they mean to us, recognising each person’s contribution to our values and vital behaviours, as well as our company performance,” said MTN Group chief human resources officer Paul Norman.
With a new theme every day this week, MTN employees are being urged to use the internal ‘MTN Shine’ peer-to-peer social recognition platform to send and receive messages to each other.
They are encouraged to celebrate the contribution of their co-workers to making the MTN brand and customer experience brighter; to recognise their colleagues’ ability to support other team members; to shine a spotlight on our people and their spirit leadership; as well as to acknowledge everyday heroes in the group who go to extraordinary lengths to care for MTN’s communities.
“With the emerging realities of the ‘new normal’ brought on by COVID-19, we recognise the need to rethink our employee value proposition. This begins with a deep sense of gratitude for all our MTNers who have always gone above and beyond to make us who we are,” said Paul.
“While appreciation and recognition are deeply embedded in our culture, ‘global appreciation week’ is that special time of the year when MTNers across the group come together to show their appreciation, kindness and gratitude for each other. We salute our people who made all of the successes this year possible,” he added.