Tag: Awards

MTN is honoured to have received The Africa-America Institute’s 2023 Corporate Responsibility Award, which recognises corporations that have made significant contributions to Africa’s progress and demonstrated a commitment to sustainable and inclusive growth, positively impacting communities and industries.

The accolade was presented at AAI’s 70th Anniversary Gala event in New York on Tuesday evening.

As Africa’s largest mobile network operator, MTN has contributed to a revolution in the way Africans communicate with each other and the world – bridging the digital divide, catalysing economic growth, and raising living standards across the continent,” said AAI President and CEO Kofi Appenteng.

“MTN has been fundamental in supporting collaboration and the continent’s ability to share its achievements and history, something that is at the core of AAI’s mission. MTN’s work and that of its foundations is an inspiration. The company’s commitment to inclusive connectivity, gender equality, accelerating financial inclusion, and empowering employees and communities deserves recognition,” he added.

MTN Group President and CEO Ralph Mupita accepted the award on behalf of MTN’s more than 17 000 employees across 19 markets: “We are humbled by this recognition. We are also inspired and encouraged to continue to drive digital and financial inclusion and create shared value. We believe this work gives Africans dignity, hope, and opportunity.”

Latest data from the GSMA and Broadband Commission shows that for every 10% increase in internet use, GDP grows by an additional 1.5%. However, a third of the world’s population does not use the internet at all.

These people are still not digitally connected and could well end up as a digital underclass,” said Mupita, adding that priority must be given to investments in digital infrastructure and services to avoid even more inequality. “We must ensure that as technologies such as AI develop, we also get large language models trained on African languages. Initiatives such as conversational payments that are taking root in places like India must come rapidly to Africa.”

MTN Group’s Chief Sustainability and Corporate Affairs Officer Nompilo Morafo said the AAI recognition was both a validation and an inspiration for MTN’s commitment to responsible business practices and sustainable growth. “Our business has always been about more than connectivity; it’s about empowering communities, driving inclusion, championing diversity, and ensuring that our operations leave a positive, lasting impact.”

The AAI’s Annual Awards Gala, held during the United Nations General Assembly, is a marquee event celebrating the accomplishments of Africa and its global diaspora. The gathering attracts a diverse audience, including heads of state, diplomats, international officials, philanthropists and business leaders.

As we celebrate this esteemed recognition, we are reminded that our work is far from complete,” said Morafo. “This award fuels our resolve to intensify our efforts. Working together, with our partners, communities, governments, and other stakeholders, we will continue to champion initiatives that drive Africa’s digital transformation and socio-economic betterment,” she added.

To focus MTN’s CSI efforts and maximise their impact, MTN launched our first foundation in 2001 in South Africa. Since then, we have rolled out another 12 foundations across 18 markets and impacted the lives of more than 40 million people in the last four years alone. We focus on strategically building an ICT ecosystem to deliver greater inclusion to the most vulnerable, with a special focus on enabling digital skills for digital jobs to address job creation, enhance competitiveness, and drive inclusive growth for the communities we serve.

The prestigious Chartered Institute of Procurement & Supply (CIPS) Awards ceremony brought together procurement professionals from around the globe to celebrate their accomplishments. MTN Global Sourcing and Supply Chain (GSSC) emerged as the standout winner, taking home five prestigious awards, including the coveted “Procurement Team of the Year – Large Organization.”

The awards won by MTN GSSC include “Best Approach to Risk Mitigation” and “Best Initiative to Deliver Social Value Through Procurement,” highlighting the team’s commitment to excellence and their ability to create tangible value for their organization and society.

This impressive accomplishment demonstrates MTN GSSC’s unwavering commitment to delivering value and innovation, embodying the essence of MTN Group’s Ambition 2025 strategy – leading Africa’s digital advancement while making a positive and sustainable impact on the continent. Dirk Karl, Group Executive and Chief Procurement Officer, was recognized as “Leader of the Year” for his exceptional leadership skills and the positive impact he has made on the team and the procurement profession as a whole. Karl’s leadership has been instrumental in successfully implementing MTN’s agile operating model, contributing to the team’s outstanding performance.

The pinnacle of the night was MTN GSSC being named the “CIPS Overall Winner,” an award celebrating their extraordinary achievements across all categories.

These awards underscore the hard work and dedication of our team, and their commitment to delivering value and making a positive societal impact. Transforming GSSC into an agile, innovative organisation underpins our success tonight and this would not have been possible without the unwavering support of our Group Chief Financial Officer, Tsholo Molefe and our Group Chief HR Officer, Paul Norman. It’s an honour to be recognized in this way, and it only strengthens our resolve to continue our relentless pursuit of excellence, shared value, and digital progress for Africa.” Says Dirk Karl, Group Executive and Chief Procurement Officer

The CIPS awards ceremony is a globally recognized event celebrating the accomplishments of procurement professionals. MTN GSSC’s sweeping victory at this year’s ceremony sets a new benchmark in procurement excellence and serves as an inspiration to their peers worldwide.

MTN Group is pleased to announce the continued recognition of its efforts to engage with stakeholders as we continue to create shared value in line with our Ambition 2025 strategy. The Group was recognised in a total of six categories at the Institutional Investor: 2022 Emerging EMEA Executive Team Awards. 

The awards, which recognise the Emerging EMEA region’s best-rated Investor Relations (IR) and executive teams, are based on an independent assessment and rating of more than 17 IR performance metrics by leading global buy and sell side professionals.

Specifically, MTN Group attained second place rankings within EMEA TMT for the Best IR Program, Best Analyst/Investor Event, Best ESG, Best CEO, Best Company Board and Most Honoured Company.

The assessment was based on feedback from over 270 investment professionals and 183 financial services firms who were asked to provide ratings on metrics including CEO credibility, leadership and communication as well as the impact and productivity of roadshows, earnings calls and the IR teams’ responsiveness and knowledge of the company and sector.

MTN remains steadfast in our commitment to engaging with our stakeholders, and in this instance the investment community. The continuous feedback is critical to enhancing how the company communicates and engages with our stakeholders.

MTN Group was the only African company in the Top three of any category in EMEA TMT.

MTN Group has been recognised as having one of South Africa’s finest Investor Relations teams, scooping three awards at the inaugural Intellidex Top Investor Relations SA Survey Awards.

Investment analysts and portfolio managers surveyed for the awards placed MTN Group first in the industrial sector, third among large cap stocks listed on the JSE, as well as third in the overall rankings.

MTN Group is honoured to have received this recognition, which is evidence of our commitment to transparent communication with our stakeholders, in this case the investment community,” said Group CFO Tsholo Molefe. “We strive to keep the capital markets appraised of our progress as we execute on our Ambition 2025 strategy, which is centred around driving accelerated growth,  faster deleveraging, and revealing value within its financial investments and platforms.”

Respondents shared their views on the quality of investor relations among JSE-listed companies and were asked to rank the best and worst five companies among those they cover. They were also asked to rank these companies on a number of factors including the quality of engagement with senior management, annual reports, notes to the financial accounts, presentations, earnings and booklets.

“We are humbled by the recognition and grateful to our investors, analysts and other stakeholders who engage MTN,” said MTN Group Executive for Investor Relations Thato Motlanthe. “This feedback is invaluable in driving our Investor Relations programme and journey of progress. It’s also important to acknowledge the hard work of the Investor Relations team at MTN, the collaboration of the various teams within the Group as well as the guidance and support of Management and the Board. It is all critical in enriching MTN’s Investor Relations effort.

The introduction of this survey is expected to improve engagement by listed companies with the investment community, with this ultimately encouraging better communication.

MTN Group has received recognition on the 2021 Fortune Change the World list. The Change the World List is a global ranking of the top 53 companies that make a measurable progress addressing pressing social problems as part of their business strategy.

“MTN is humbled to be recognised on the Fortune Change the World list. We are committed to changing the world through meaningful contributions to the societies across the markets in which we operate,” says MTN Group President and CEO Ralph Mupita. “Our networks, products, and services are supplied with the intention of closing the digital divide by facilitating digital communications and financial inclusion.”

The publishers of the Change the World list have noted that many of this year’s honourees are battling to reverse the neglect of some societal needs, as magnified by the pandemic. These companies are investing in the long-term health of their businesses by supporting those on the lower stages of the global economic ladder, including distributing COVID-19 vaccines in low- and middle-income nations.

Since the start of the spread of COVID-19, MTN has remained committed to playing a part in the ongoing fight against the pandemic through our global mask wearing awareness campaign #wearitforme and #onemorepushafrica. Heeding the call for vaccinations across the African continent, MTN donated US$25 million to support the African Union’s COVID-19 vaccination programme. The donation to Africa Centres for Disease Control and Prevention (Africa CDC) will help secure up to seven million doses of the COVID-19 vaccine for health workers on the continent.

Also noted during the pandemic, the urgent need to stay connected, saw data traffic soaring by 110% in 2020. MTN was able to address gaps in connectivity by improving the affordability of its services, whilst providing digital and financial solutions to consumers and businesses, and helping to drive digital inclusion to the most vulnerable and marginalised communities on the African continent.

For MTN, better connectivity doesn’t mean less eco-responsibility. MTN works with its partners to make sure we limit our environmental impact and safeguards biodiversity around every cell tower we build. MTN has also set science-based targets of reducing greenhouse gas emissions by 47% by 2030 and achieving net-zero emissions by 2040. 

For us, this is about being part of the long-term solution, harnessing the power of partnerships to act swiftly to address the challenges brought on by the pandemic, whilst prioritising our people, customers, and communities, as well as looking after our businesses and the environment. It is for this reason, we continue to believe in the power of collective action to make a meaningful difference, focusing our efforts where needs are greatest.

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For the second year in a row, MTN Group has been named the most valuable African brand in the Brand Finance Africa 150 rankings, which assigned the group a brand value of US$2.7 billion – US$1.0 billion above the next most valuable brand.

A report on the 2021 survey’s findings states that “the telecoms giant dominates on home soil too, this year holding onto its decade-long reign as South Africa’s most valuable brand”.

Brand value is defined as the “net economic benefit that a brand owner would achieve by licensing the brand in the open market”.

Brand Finance Africa said the value of the continent’s top 150 brands fell by a combined US$5.5 billion in 2021, largely because of the COVID-19 pandemic creating uncertainty and impacting brands’ ability to do business as usual. In 2020, it had assigned MTN a brand value of US$3.3 billion.

MTN Group CEO Ralph Mupita said the latest accolades were achieved thanks to the hard work of MTNers across the continent and their commitment to bringing to everyone in 17 African markets the benefits of a modern connected life.

“We are both humbled and inspired by the confidence our customers and broader stakeholders continue to place in the MTN brand. At the core, a brand is about exceeding promises, expectations and delivering true value,” Mupita said.

“MTNers know this is the work that needs to be done every day, everywhere, as we remain focused on our core belief that everyone deserves the benefits of a modern connected life.”

MTN Group’s brand is growing from strength to strength, evidenced by its top rankings in two separate independent brand surveys released this week.

MTN remains the ‘Most Admired African Brand’ in the Brand Africa 100: Africa’s Best Brands 2021 survey published on Tuesday. The survey covers 28 countries representing 80% of the continent’s population as well as 80% of its GDP.

For the 10th year running, MTN was also named as the most valuable and strongest South African brand by Brand Finance, which gave the Group a brand value of R44.8 billion in its South Africa 50 2021 survey released on Monday.

“MTN’s work to achieve the best brand in our markets is part of ensuring that we offer the leading customer experience. This is a vital enabler of our Ambition 2025 strategy,” said MTN Group President and CEO Ralph Mupita, adding that 15 of the Group’s 21 operations boasted their market’s highest net promoter scores.

I would like to thank every one of our 278 million subscribers for trusting us to deliver the communication and digital services they need. We take seriously your customer experience, and strive every day to live our core belief that everyone deserves the benefits of a modern connected life. I would also like to acknowledge MTN’s 19 300 people who work tirelessly to further digital and financial inclusion across our markets.”

This year, Brand Africa’s survey included a new category – brands which were perceived to have been helpful during the COVID-19 pandemic. MTN was named the number one private sector brand in this category and followed the World Health Organization in the overall rankings.

During COVID-19, the Group worked to keep people connected and informed. In a unique public/private partnership in early 2021, MTN donated US$25 million to the African Union’s vaccination programme to secure COVID-19 vaccines for the continent’s health workers.

The Group also worked with host nations to support the Africa COVID Communications and Information Platform and launched the #WearItForMe mask campaign to encourage people everywhere to protect each other.

MTN Group is pleased to announce that it has been named the most valuable African brand in the Brand Finance Africa 150 2020 ranking, which ascribes a brand value of US$3,3 billion to MTN.

Brand value is the net economic benefit that a brand owner would achieve by licensing the brand in the open market.

In its survey, Brand Finance said: “Over the last year, Africa’s largest mobile operator has celebrated solid profits and impressive subscriber growth.”

The survey assessed the impact of COVID-19 on the enterprise value of all brands in its survey, compared to their values on 1 January 2020. It categorised the telecoms sector as ‘limited impact’, which it said meant “minimal brand value loss or potential brand value growth”. This was due to the increasingly important role that mobile operators have played in keeping people connected in the time of the pandemic.

In July, Brand Finance named MTN Group the most valuable South African brand, a result of the group’s focus on improving the customer experience for subscribers, as well as uniting 19 000 employees around a shared belief, which is that everyone deserves the benefits of a modern connected life.

MTN is encouraged to have maintained its position as South Africa’s most valuable brand in Brand Finance’s 2020 Top 50 South African Brands survey released on Wednesday, with a brand value of R49,4 billion.

We are pleased to be appearing at the top of the list again,” said MTN Group President and CEO Rob Shuter.  “But what is more important is that we’ve made progress year-on-year, in particular in the brand strength index scores.”

According to Brand Finance, MTN’s brand strength improved to AAA in 2020 from AAA- in 2019. This was a result of the group’s focus on improving the customer experience for its almost 260 million subscribers, as well as uniting its 19 000 employees around a shared belief, which is that everyone deserves the benefits of a modern connected life.

“We have worked hard to make sure that our customers find that we are easy to do business with, that our propositions are tailormade, and that our network quality is really good,” said Shuter. “Inside MTN, we have focussed on connecting our people to the fact that what we do is worthwhile, and that we make a meaningful contribution to society. This is so important because our people are our brand ambassadors.”

He said the brand helped glue MTN employees together across 21 countries on two continents: “If we deliver a sense of personal ownership in the brand, then we start to have some of the improvements we’ve seen in the last few years, despite some difficult markets and some difficult events.”

In an increasingly competitive and dynamic market, MTN would not rest on its laurels and still had much work to do. “We really are just at the start of this. We are encouraged with the progress, but we are going to keep building the faith, and improving the experience,” Shuter said.

MTN is delighted to announce that it remains the ‘Most Admired African Brand’ based on spontaneous consumer responses in Brand Africa 100: Africa’s Best Brands 2020 survey released on Monday. MTN is also the only African brand in the rankings of the ‘Most Admired Brands in Africa’.

In a survey carried out in 27 countries, representing around 80% of the population and the GDP of Africa, the group is now also considered one of the continent’s most admired media brands. MTN Mobile Money – through which MTN provides more than 35 million Africans access to financial services – remains one of Africa’s most admired finance brands. The Group also maintained its top position in the telecoms provider category.

“We are thrilled to receive these accolades as the continent celebrates Africa Day,” said Group President and CEO Rob Shuter. “They endorse the work that we are doing to build a digital operator, moving our customers from a voice-centric world into the world of mobile data, digital services and financial services by using the power of the internet.”

“Achieving the best brand in our markets is a critical part of our BRIGHT strategy. I would like to thank all our customers and communities for the trust that they have shown in us. It encourages us to work harder every day to deliver on our belief that everyone deserves the benefits of a modern connected life.”