Category: Media releases

Dedicated to leading digital solutions for Africa’s progress, MTN Group committed to investing US$215 million in infrastructure in Benin over the next three years and building a state-of-the-art office for subsidiary MTN Benin.

These pledges were made during an MTN Group leadership visit to Cotonou, the highlight of which was a meeting with His Excellency President Patrice Talon attended by MTN Group President and CEO Ralph Mupita, MTN Benin Chairman Amadou Raimi, Senior Vice President for Markets Ebenezer Asante, MTN Benin CEO Uche Ofodile and MTN Group Chief Sustainability and Corporate Affairs Officer Nompilo Morafo.

“MTN works to be a force for good in our markets, giving Africans hope, dignity and opportunity,” said Mupita. “We are grateful for the warm reception received in Benin, where we have trialled 5G services and see opportunities to progress this.”

“We are committed to the development and upskilling of the Beninese youth and have made clear our desire to partner with the government and other stakeholders in this regard,” he added.

The President thanked members of the MTN delegation for their commitment and looked forward to future collaboration as MTN Benin – with some eight million subscribers – marks a quarter of a century of operations.

MTN has reiterated its commitment to Africa’s progress at the Africa Prosperity Dialogues, recently held at Peduase, in Accra, Ghana. The program, organised by the Africa Prosperity Network, was designed to drive Africa’s growth through high-level dialogues between government and business leaders from Africa and beyond to deliberate and exchange ideas on key issues and solutions for building and harnessing Africa’s growth.

Ebenezer Asante, MTN Group Senior Vice President, Markets, encouraged industry players as well as government officials from across Africa to support cross-border trade by putting an end to what he called the “tyranny of sovereignty”. He applauded the government of Ghana’s decision to facilitate visa-free travel for Africans and bemoaned the challenges Africans face in making cross-border payments and transactions.

He said, “The tyranny of sovereignty must end to allow proper trade and ease of doing business across West Africa. Technology continues to transform the way we trade, and we must leverage the immense opportunities it presents to trade within our borders. The tyranny of sovereignty is an impediment to progress because with our borders closed to each other, we cannot foster seamless trade. African countries must open their borders to each other to allow intercontinental trade.”

Nompilo Morafo, MTN Group Chief Sustainability and Corporate Affairs Officer and Selorm Adadevoh, CEO of MTN Ghana, contributed to the conversation on “Critical Enablers for Single Market Success – Leveraging Infrastructure, Innovation, and Technology”.

Morafo underscored the significance of corporate entities engaging in discussions that propel Africa’s development. She expressed MTN’s enthusiasm for participating in initiatives like the Africa Prosperity Dialogues, which are vital for promoting digital and financial inclusion. Morafo added, “What we hope for is that at the end of these dialogues, we will see policies and frameworks enacted to bring to life the wonderful ideas we discuss at these sessions towards the overall growth of the African continent”.

Adadevoh, echoed her sentiment highlighting the advantages of harnessing the power of the youth to push Africa to the forefront of technology. He said, “It is not enough to invest in the infrastructure without investing in the skills needed. Africa has the largest youth population in the world. We must harness the power of the youth by transforming our current educational system towards a more digital framework.”

Participating in a discussion on ‘Scaling Up Mobile Interoperability to Deepen Financial Inclusion and Intra-African Trade,’ Eli Hini, CEO of MoMo PSB Limited Nigeria, highlighted the importance of involving Small and Medium-sized Enterprises (SMEs) in achieving interoperability across African countries. He shared, ”Ease of participation is a crucial factor in the discussion of interoperability if we want to deepen financial inclusion and intra-Africa trade. If we are finally able to get the framework and structures that allow us to trade among ourselves, then we must take into consideration the ease of participation. SMEs, often grappling with challenges in cross-border trade, should be a focal point. It will be a waste of time to solve the issue of cross-border trade if SME’s cannot benefit from it. They must be well integrated into the system and given the access that they need to leverage the benefits of this agenda. We must be careful not to put up roadblocks that hinder their participation.”

MTN is inspired by Africa’s potential and remains committed to bridging the digital divide, furthering financial inclusion, and advancing the attainment of the United Nations Sustainable Development Goals through its core business activities and its support to governments, communities and customers.

Ericsson (NASDAQ: ERIC) and the MTN Group (JSE: MTN) have strengthened their partnership to enhance mobile financial services and financially empower millions of citizens across Africa. The partnership is set to broaden the scope of financial inclusion from first-time users to high-end business applications, utilising MTN’s Mobile Money (MoMo) service on the Ericsson Wallet Platform.


The comprehensive suite of services will provide MTN’s customer base across Africa with access to a world-class mobile connectivity-based financial ecosystem.


In addition to ramping up MTN’s goal of advancing financial inclusion for the unbanked, the service provider will offer advanced financial services to address the rapidly evolving digital financial needs of individuals and enterprises.


Powered by the Ericsson Wallet Platform, MTN Mobile Money enables individuals and businesses to conduct secure and convenient banking and payment transactions with ease, directly from their mobile devices.


MTN MoMo customers can securely manage funds, pay merchants and utility providers, and access loans and insurance services with ease and affordability, promoting financial freedom and stability.


The platform places a strong emphasis on financial technology (FinTech), with focus areas including the growth of merchant and e-commerce payments, facilitating national and international money transfers among family members and others (remittance services), advancing banking solutions (BankTech), and offering insurance services (InsurTech).


MTN visit to Ericsson HQ
The agreement was signed during a visit by senior MTN Group executives to Ericsson’s Group Headquarters in Kista, Sweden, where key strategic priorities and collaboration between the two companies was discussed.


More than 63 million MTN active subscribers already use its Mobile Money platform in some form across 16 African countries. MTN MoMo annual transaction value has almost tripled since 2018, growing from USD 76 billion in 2018 to USD 204 billion in 2022. Transaction volumes increased by almost 300 percent during the same period – from 3.5 billion transactions in 2018 to 12.7 billion in 2022.


Ericsson Wallet Platform supports more than 400 million registered mobile wallets and processes more than 2.8 billion transactions, worth more than USD 40 billion, every month through communication service providers and financial institutions globally.


Serigne Dioum, Chief Fintech Officer, MTN Group, says: “At MTN, we are not just connecting people, we are unlocking a world of financial possibilities for every African. With 63.5 million active users, our Mobile Money platform is advancing economic empowerment across the continent. MTN Mobile Money offers a spectrum of mobile financial services, encompassing money transfers, payments, savings, and loans for every consumer, actively driving financial inclusion, and advancing economic empowerment across the continent. Our collaboration with Ericsson is a significant milestone in the execution of our Ambition 2025 – building the largest and most valuable platform business and create shared value for our customers in Africa.”


Michael Wallis-Brown, Head of Mobile Financial Services, Ericsson, says: “Ericsson’s partnership with MTN is a world-leading example of the ability of mobile financial services to financially empower people and business – from giving the unbanked their first opportunity to control their finances, making it easier for women to access financial services and promoting digital inclusion – to enabling more advanced users to access high-end services. This model can be applied in any market anywhere in the world to genuinely empower mobile subscribers of all financial standings. Our valued MTN partnership also supports Ericsson’s AfricaInMotion vision to promote a sustainable and connected Africa.”


Other technical details
The partnership extension includes a transition to public cloud deployments and the refinement of the Open API services framework, fostering the acceleration of fintech innovation in Africa. It will give entrepreneurs an opportunity to develop revenue-generating applications and, by utilising Continuous Integration/Continuous Deployment (CI/CD), will enable an automated software development and deployment workflow for the MTN Mobile Money (MoMo) fintech platform across all of its African operations.

Building on the success of an initiative in Zambia to encourage young people to come up with ideas to address unsustainable environmental practices, MTN Group and the World Wide Fund for Nature (WWF) today announced the Africa PachiPanda Challenge. This extends the organisations’ joint initiative to four more countries on the continent.

On the sidelines of COP28, MTN Group Chief Sustainability and Corporate Affairs Officer Nompilo Morafo met with the Zambia Minister of Green Economy and Environment Collins Nzovu who said the local initiative had been a great success and included some first-of-a-kind projects in Zambia: “The Challenge has been a significant milestone in driving tangible solutions to address sustainable and lasting climate solutions in Zambia. The type of initiatives – such as waste-to-electricity plants – which have emerged from the Challenge has been noteworthy. We now need to focus on scaling the programme and ensuring we support these businesses in a meaningful way.”

To attract new ideas to address challenges, increase conservation awareness and create a more sustainable Zambia, MTN Zambia and WWF Zambia launched the PachiPanda Challenge in 2022 and held it again this year. Attracting more than 1 500 applicants, the events invited young Zambians and SMEs to submit their solutions to a number of ‘challenge statements’. These included:

“We are proud to have birthed an innovative Initiative out of Zambia that evidently supports Youth-led small Businesses in the Climate Space that creates green jobs in a green economy.” MTN Zambia Foundation Chairperson, Rose Sibisi.

Through the Zambia PachiPanda Challenge, which is now transitioning into an African challenge, we believe that sustainable innovations key to addressing the pressing environmental issues facing our continent will be developed,” said Nachilala Nkombo, Country Director, WWF Zambia.

The Challenge will now expand to include four more countries – Cameroon, Nigeria, South Africa and Uganda – and will be open to applications from young people (aged 16-35) and youth-led SMEs with early-stage or idea-stage solutions to the environmental challenges presented.

“The Zambia PachiPanda Challenge, run by MTN Zambia Foundation and WWF Zambia, was an absolute success in the first two years, and we believe the initiative brought about meaningful and sustainable projects that have the potential to transform disadvantaged communities for the better,” said Evelyn Mwamubiru-Mwaura, Country Offices Project Quality Director, WWF Africa.

Morafo echoed these sentiments, saying: “MTN Group and WWF are committed to fostering innovation and sustainability in Africa and leveraging technology to achieve that. This challenge is an opportunity for African innovators to contribute to their communities and the wider continent, creating solutions that address environmental and social issues.”

The Africa PachiPanda Challenge, which is set to be launched in 2024, is more than a competition; it is a platform for change. It aims to inspire participants to think beyond conventional boundaries, develop solutions that address immediate challenges, and contribute to the long-term sustainability of their communities.

The collaboration aims to harness satellite monitoring, AI, mobile connectivity, and cloud computing to provide critical early warning information to millions across the continent.

On the sidelines of COP 28, weather intelligence and climate adaptation leader Tomorrow.io, and MTN Group, Africa’s largest mobile operator, leveraging a Microsoft Azure technology grant from Microsoft’s AI for Good Lab, have joined forces to unveil a pioneering initiative designed to facilitate an infrastructure to provide life-saving early warnings and critical weather information to at-risk populations of more than 300 million people across Africa.

Through this partnership, MTN’s vast customer base will be able to receive early warning notifications about severe weather events, generated through Tomorrow.io’s weather intelligence and Microsoft Azure, via MTN’s broad set of mobile services facilitating timely evacuations and preparedness actions.

At the core of the initiative is the integration between Tomorrow.io’s hyperlocal bespoke weather engine – which include cutting-edge satellite data, generative-AI, and deep learning modeling capabilities – Microsoft’s Azure cloud computing platform, and MTN’s mobile network services, enabling the infrastructure for seamless dissemination of localised, impact-based weather information to communities with limited accessibility across the continent. By establishing the service, the partnership will seek to collaborate with local meteorological departments in participating countries to enable users with access to additional critical weather information.

“This collaboration with MTN Group and Microsoft is a significant stride towards harnessing the power of mobile connectivity and cloud computing to help democratise access to early warning information to all at risk,” said Rei Goffer, Co-founder and Chief Strategy Officer at Tomorrow.io. “By providing actionable weather intelligence, we are empowering communities to make informed decisions and thrive amidst an increasingly unpredictable climate.”

Data and AI have the potential to unlock life-changing weather information for people around the world,” said Juan Lavista Ferres, Vice President and Chief Data Scientist, Microsoft “and this work will help to get that information in the hands of those most impacted and allow them the opportunity to take action in advance of extreme weather events as a result of the changing climate.”

While the partnership will initially launch in Western Africa, the plans for growth include all African countries where MTN operates.

Signing the agreement on the sidelines of COP28, MTN Group Chief Sustainability & Corporate Affairs Officer, Nompilo Morafo remarked: “Our partnership with Tomorrow io. and Microsoft is a significant step in the realisation of UN’s drive to ensure early warning systems for all by the end of 2027.”

“With human-induced climate change leading to more extreme weather conditions, the need for early warning systems is more crucial than ever. Early warning systems like this can play a meaningful role in decreasing the number of deaths and reducing the losses and damages resulting from hazardous weather, water or climate events in Africa,” she said.

“As a pan-African mobile operator, a technological solution that reduces risk and co-creates value with our partners for our customers was a deliberate decision. The dissemination of life-saving information should be a benefit of a modern connected life,” said Chika Ekeji, MTN Group Chief Strategy and Transformation Officer. “This initiative underscores MTN’s commitment to leveraging technology in addressing the most pressing climate challenges facing our communities.”

Over time, the collaboration will also introduce a range of subscription-based value-added services, tailored to support crucial sectors such as agriculture, and aligning with the broader United Nations’ focus on leveraging technology for sustainable development.

Leveraging intelligent coverage and capacity-based analytics, Unison FWA enables MTN’s sales representatives with real-time insights on the most suitable packages for each customer’s specific needs and location. This ensures that customers receive optimal service at competitive prices with adequate coverage.

Effective subscriber management enables MTN to maintain network stability and better optimise resource allocation, contributing to a more reliable and consistent user experience for all. Furthermore, by safeguarding revenue streams, MTN can continue to invest in network infrastructure and service enhancements.

Amith Maharaj, Executive Network Design and Planning at MTN, expressed, “Our collaboration with WIM Technologies exemplifies our dedication to providing customers with exceptional FWA services. With enhanced network governance, personalised package recommendations, and optimised network performance, MTN’s customers can anticipate a superior home internet experience.”

Anshul Malhotra, CEO of WIM Technologies at WIM Technologies, echoed this sentiment, adding, “We are thrilled to partner with MTN to elevate their FWA offerings. Unison FWA represents our commitment to empowering telecommunications providers with innovative solutions that enhance customer satisfaction and network performance.”

This partnership further solidifies MTN’s position as a leading provider of digital solutions dedicated to driving Africa’s progress. With the introduction of Unison FWA, MTN’s home broadband customers can look forward to a superior and unrivalled experience characterised by reliability, consistency, and personalised service.

Leveraging innovative technology and strategic partnerships to combat gender-based violence (GBV), MTN Group today announces our participation in the global “UNiTE! Invest to Prevent Violence against Women & Girls” campaign. Our involvement underscores our commitment to creating safer, more equitable environments for women and girls.

UNiTE! is a 16-day campaign of activism against the scourge of GBV which affects around 736 million women worldwide. The campaign focuses on breaking the barriers of silence and stigma that often surround GBV, empowering women to stand strong and speak out.

According to the World Health Organization, in sub-Saharan Africa a third of women have experienced physical or sexual violence by an intimate partner. This surpasses the global average of 20%. Shockingly, one in five women (20%) in the region has experienced violence in the past year, compared to 13% globally.

The staggering number of women affected by gender-based violence globally requires more than just awareness – it demands action,” says MTN Group Chief Sustainability and Corporate Affairs Officer Nompilo Morafo.

GBV is a crisis that transcends borders and cultures. As Africa’s leading communications company, we are uniquely positioned to use our resources and reach to make a tangible difference. Leveraging the power of technology as a social catalyst, we, together with all those involved in the UNiTE! campaign, contribute to making our communities safer.

MTN urges everyone to participate during the 16 Days of Activism against GBV campaign, amplifying the voices of survivors and activists, supporting women’s organisations, and strengthening feminist movements towards a common goal.

The collective call to action is to empower survivors, reduce and prevent violence against women and girls, and protect women’s rights, while simultaneously educating male allies and providing resources that can lead to further harm reduction. The time for silence is over; it is time to ACT, to EMPOWER, and be the CHANGE!

Every year the United Nations marks 16 Days of Activism against GBV. The campaign runs from 25 November to 10 December and acts to shed light on the urgent need for collective action to combat GBV globally.

MTN Group’s website provides a wealth of information on GBV, including tools and resources and emergency contacts across numerous markets.

For more information, please visit https://www.mtn.com/16-days-of-activism/.

NEC Corporation and MTN Group are pleased to announce the successful deployment of Africa’s first 400G optical transponder solution, Phoenix. This initiative marks a significant milestone for the telecommunications industry in Africa, with the potential to revolutionise the way optical networks are built and operated, thereby transforming internet delivery across the continent.

Phoenix is part of the Telecom Infra Project’s (TIP) Open Optical and Packet Transport (OOPT) project group, a collaborative effort involving multiple telecom operators and technology providers. The solution has met TIP’s rigorous test requirements, earning it a Controlled Environment Silver Badge, indicative of its readiness for deployment.

“We are thrilled to receive the Silver Badge recognition from TIP, acknowledging our commitment to promoting open and disaggregated solutions with the Phoenix optical transponder,” said Sou Satou, Senior Director of the Network Solutions Business Division at NEC Corporation. “Our dedication to TIP and the development of open products in the optical transport market remains a top priority for NEC,” she added.

The deployment of Phoenix is designed to accelerate internet connectivity and optimise network operations, thereby democratising access to information. It aims to make affordable internet more widely available across Africa, fulfilling a critical societal need.

Demonstrating its commitment to innovation, MTN has embraced this state-of-the-art technology, integrating it into its production network, specifically across its optical network between Johannesburg and Centurion in South Africa, further demonstrating the technology’s interoperability and backwards compatibility.

“The deployment of Phoenix with NEC Corporation is a significant step toward fulfilling a crucial promise to our customers, to deliver accessible, reliable, and fast internet,” said Amith Maharaj, Executive – Network Design and Planning. “This initiative is part of our ongoing efforts to embrace the latest technologies available that ultimately empower communities across Africa,” he added.

Phoenix is a network device, known as a white box L0/L1 transponder, that can transmit data at speeds of up to 400 gigabits per second. Its disaggregated nature allows it to be programmed to run any vendor’s software, offering operators unprecedented flexibility in hardware and software selection. This disaggregation leads to cost reductions, accelerates innovation, and enables quicker and easier deployment of new network services.

“Disaggregation is the future of networking, and we are proud to be at the forefront of this evolution,” said Anthony Laing, General Manager of Networking at NEC XON. “Through our partnership with MTN, we’ve established NEC XON as a trusted leader in disaggregated networking.”

By leading in the adoption of Phoenix, NEC Corporation and MTN Group are setting a precedent for telecom operators worldwide, offering a scalable and cost-efficient solution that meets the burgeoning demands of a digitally connected society.

MTN Group Limited (MTN) has appointed Computershare Investor Services (Pty) Limited (Computershare) as the authorised service provider to manage the process of locating shareholders with unclaimed dividends. The objective is to update and verify shareholder information to facilitate the disbursement of any outstanding dividends. 

Since the commencement of this initiative, a substantial number of shareholders have updated their records, leading to the successful distribution of over R17 million in dividends. In collaboration with Computershare, MTN continues to exercise due diligence in tracing shareholders to ensure the timely payment of unclaimed dividends. 

Computershare has been entrusted with the task of identifying these shareholders, obtaining the necessary documents to verify and update their information, and facilitating the payment of any outstanding dividends owed to them.

In collaboration with Computershare, MTN remains dedicated to reaching its shareholders and ensuring they receive their dividends. If you are a shareholder who has not yet claimed your dividends or know someone who owns MTN shares and has not received their dividends, we urge you to act.

For shareholders who have not yet updated their details or claimed their dividends, the process is as follows: 

  1. Visit the dedicated portal: MTN Unclaimed Entitlements 
  2. Contact Computershare directly via phone at 0800 202 360 or +27 11 870 8206 
  3. Alternatively, email MTNAssetReunification@computershare.co.za for further assistance 

To expedite the process, please have your identification documents, proof of bank account, and other supporting documents ready if your shareholder profile requires updating. This procedure is part of our commitment to the Financial Intelligence Centre Act (FICA) verification process.

MTN and Computershare are dedicated to reuniting shareholders with their unclaimed dividends. We encourage all shareholders to take advantage of this opportunity to claim what is rightfully theirs.

MTN’s Fintech business is pleased to announce the appointment of Patrick Attoungbre as the Chief Executive Officer (CEO) of MTN Fintech Côte d’Ivoire, effective November 2023. In assuming this role, Patrick will drive MTN’s Fintech business in Côte d’Ivoire, marking a significant milestone in the company’s expansion.

Bringing a wealth of experience in the telecommunications and fintech sectors, particularly within the African continent, Patrick has nearly two decades of expertise. His previous executive roles within the MTN Group have positioned him as a highly respected leader in the industry.

Serigne Dioum, Group Fintech CEO at MTN, expressed his enthusiasm, saying, “We look forward to working with Patrick as we continue to innovate and shape the future of fintech in Côte d’Ivoire. His experience and leadership will undoubtedly drive our success in the market.”

During Patrick’s tenure as Chief Marketing Officer (CMO) for MTN Côte d’Ivoire, he played a pivotal role in reshaping the MTN brand and making substantial contributions to the country’s telecommunications sector. Over a three-year period, his leadership resulted in outstanding performance, marked by revenue growth, increased subscriber numbers, and a greater market share for MTN.

Before his time in Côte d’Ivoire, Patrick served as the CMO for MTN Cameroon, where he successfully enhanced the commercial function. Additionally, he achieved remarkable success by launching the mobile money business in MTN Congo Brazzaville, transforming it into one of the group’s most thriving mobile money operations.

Patrick is a distinguished alumnus of the Wharton School at the University of Pennsylvania, where he earned his MBA. He also holds a Master’s degree in Logistics from the Institut National Polytechnique FHB in Côte d’Ivoire.

He takes the helm from Acting CEO, Gedeon Agbe, who demonstrated exceptional leadership in guiding the team during the transition period from July to October 2023. We extend our sincerest gratitude to Gedeon for his outstanding contributions during this period.