Partnering for Progress: MTN Driving Digital Transformation in Collaboration with Government

As South Africa accelerates toward its National Development Plan 2030 (NDP 2030) goals, digital transformation has emerged as a critical enabler of economic growth, education and improved public service delivery. Reliable connectivity is now essential for enabling efficiency, innovation and socio-economic progress. 

Achieving nationwide digital inclusion, however, requires strong and strategic partnerships with public and the private sector. MTN South Africa, in alignment with national objectives, is working alongside government to modernise public sector operations, enhance network infrastructure and expand connectivity to underserved communities. 

Through strategic collaborations such as the RT15 and RT29 transversal contracts, we are helping deliver practical, future-fit ICT solutions that support public sector transformation and bridge the digital divide, unlocking new opportunities for citizens, businesses and government institutions.

Empowering Public Sector Digital Transformation

A digitally enabled public sector offers the potential for more efficient governance, better service delivery and increased citizen engagement. Government institutions increasingly rely on secure, high-speed connectivity to drive initiatives such as smart city infrastructure, e-government services, and streamlined public sector operations.

Through the RT15 transversal contract, MTN is delivering mobility and connectivity solutions tailored to enhance productivity and security for public sector employees. These solutions enable seamless remote working, better interdepartmental collaboration, and faster access to critical government systems, ultimately improving service delivery to South Africans.

Participation in the RT29 transversal contract further enables MTN to support municipal digitisation, including the implementation of smart electricity and water technologies across South Africa’s 257 municipalities. This work helps lay the foundation for a more resilient, responsive, and future-ready public sector, equipped to meet the demands of a digital future.

Investing in Connectivity to Bridge the Digital Divide

Beyond government departments, broadband access is fundamental to inclusive economic growth. Many South African communities, particularly in rural and underserved areas, are challenged with limited connectivity, which hinders access to education, healthcare and economic opportunities.

MTN has committed to expanding its network footprint in these areas, investing in rural connectivity projects that introduce high-speed internet to those who need it most. By deploying 4G and 5G infrastructure, we are ensuring that more citizens, businesses and public institutions can access digital tools and services that drive economic growth. Our 4G cover represents 97% of the South African population, while 5G represents 44%.

A Call for Collaborative Digital Acceleration

While MTN has made significant strides in enhancing South Africa’s digital landscape, the journey to a fully connected and digitised nation requires collaboration at every level. The private sector cannot work in isolation from the government, policymakers, and industry players must align efforts to create an ecosystem that fosters innovation, investment and accessibility.

To accelerate this progress, we must focus on:

• Scaling public-private partnerships (PPPs): Stronger collaboration between government and technology providers will ensure digital solutions reach all sectors of society.
• Advancing regulatory frameworks: Supportive policies on spectrum allocation, broadband pricing and infrastructure investment will drive wider adoption of digital services.
• Prioritising digital skills development: Beyond connectivity, South Africans must be equipped with digital literacy and ICT skills to fully participate in the digital economy.

MTN remains committed to working alongside government, regulators, and industry partners to help build a more connected, inclusive future. Through shared investment, innovation, and purpose, we can support a South Africa where no community is left behind in the digital era.