Senior Manager: Data Analytics, Data Sciences and CCM

Reference Number:
Senior Manager: Data Analytics, Data Sciences and CCM
216 14th Avenue Fairlands
Organisation Name:
Group Internal Audit and Forensics
MTN Level:
Level 3H

To manage the Data Analytics and Data sciences sub-function with support in rolling out continuous control monitoring, driving the internal audit and forensics programme framework, process innovation and meaningful analytics. Acting as an expert in the field, this role provides support to the GM in developing the overall Analytics and CCM framework, and continuous improvement. The role will lead the roll out of Digital ambitions for IAFS functions across MTN Group

MTN is entering a new phase in its lifecycle where operational and commercial excellence has become critical for success. The urgency for change has become more heightened amidst increased competitive intensity across all markets in which MTN operates. Senior Manager: Data Analytics, Data Sciences and CCM must therefore ensure the successful delivery in context of:

  • A dynamic and evolving field of Telecommunications
  • Convergence in markets and exploration of non-traditional revenue streams requiring complex interpretation and structuring
  • Evolving industry sector constantly presenting new challenges and opportunities to the core businesses
  • Rapid horizontal and vertical expansion of MTN, in terms of size, products, customers and geographic distribution
  • MTN positioning as the best connectivity provider in Africa and the Middle East
  • The geographic complexity of MTN’s footprint across Africa and the Middle East
  • Enhance MTN position as a leading network and system provider

Constant dynamics and local challenges in the economic, regulatory and legal environments

  • Lead the data analytics and digitization initiative for Group internal Audit and Forensics function
  • Design, coordinate, program manage and lead deployment of the data analytics tool for GIAFS teams globally
  • Review the used cases for IA and Forensics and analyse used cases for other potential assurance functions planned to be on boarded on the digital roadmap for assurance functions.
  • Demonstrate detailed understanding of data analytic tools, architecture, platforms, reports and functional design for the analytics tools deployment
  • Well versed with data analytics architectures preferably in telecoms or financial services
  • Expert on data sciences with demonstrated abilities to lead the Digitization journey on arrogance functions
  • Experience on single and multi-stack platforms
  • Ability to work with multiple stakeholders and partners to lead the initiative
  • Lead the Analytics CoE setup and roll out for key processes and functional areas for Internal Audit across the Group
  • Create a CCM framework in line with the analytics journey for specific used cases for Audit, Forensics, Risk and Compliance functions
  • Experience with RPA and ML tools to support the embedment in the digitization journey within MTN Group
  • Manage the budgets and costs for digitation and analytics journey
  • Ensure cost effective framework creation and deployment
  • Identify and drive where appropriate, opportunities for cost saving initiatives without compromising quality and effectiveness of the framework;
  • Create a cost effective and sustainable support structure for analytics and digital platforms planned for deployment
  • Experience with analytics development ecosystems like SAS and R
  • Experience with forensic and fraud analytics preferred
  • Knowledge and understanding of Telecoms systems, architecture, technology (IT and Network) components
  • Knowledge of security ecosystem and automation which can be done on key security controls
  • Prior experience in deployment of RPA preferred
  • Deep understanding of Machine learning environments and ability to establish linkages with analytics platforms
  • Ability to create and deploy processes for managing and maintenance of platforms
  • Knowledge of Gartner top analytics tools and platform quadrants
  • Assess the existing analytics ecosystem across OpCos and embed the same into the group wide analytics initiatives
  • Interact with staff, OpCO heads, IT and Security stakeholders, General Managers, and when necessary, Group Technology Executive Management- to obtain and/ or communicate relevant information to achieve the objective/s of the role
  • Be part of GIAFS management team at SM level, to support the OpCo on analytics platform launch and deployment and provide a regular executive feedback
  • Maintain all MTN and professional ethical standards and ensure internal audit activities are carried out in compliance with The International Standards for the Professional Practice of Internal Auditing (Standards) and IIA Code of Ethics
  • Support the GM- Technology Audit in in other areas including reporting where and when required or needed
  • Assist the General Manager – Technology Audit to provide oversight on digitization initiatives/ journey/ program reporting, coordination and support
  • Prepare the Digitization/ analytics journey reporting
  • Report on a monthly basis to Group Executive -IAFS relating to progress made and in accordance with the measurement metrics set by the organisation
  • Report on an ad hoc basis on specific projects as and when necessary
  • Assist in reporting on a monthly basis relating to progress made on Group and OpCo Internal Audit activities to those charged with Governance
  • Ensure cost effective operation of the Internal Audit function by driving excellence and effectiveness of the internal audit framework
  • Be able to travel across MTN footprint to support OpCo requirements


Audit and Consulting support

  • Support the teams on running and deployment of specific analytic inputs as and when required by specific engagements on audit and advisory

Special Assignments and Investigations

  • Support the forensics teams and investigations, by creating, advising and developing specific analytic support where required

Role Dependencies

  • The role will have solid reporting line to GM -Technology, Group Internal Audit
  • Understanding of the respective OpCo technology and business contexts and the risks associated with these
  • OpCo IAFS heads for in country to garner support on deployment and roll out of analytics and digital platfroms
  • ntra-functional collaborations with Risk and Compliance, Technology and Information Security


  • Post graduate MBA and/or Master’s Degree/ Chartered Accountant/ Bachelor of Engineering (IT/ Software/ Analytics/ data sciences)/ Masters in Data sciences (data analytics)
  • Specialization in data sciences and data analytics
  • Experience in telecommunications and/ or financial services industries would be advantageous
  • CISA/ CISM/ CIA would be advantageous
  • The role would require 50% travel across MTN operations
  • English


  • Minimum 7 – 10 years of experience in deployment/ consulting, advising deployments of large scale data sciences/ data analytics/ digital platforms and/ or creating a digital ecosystem
  • Experience in Audit, Consulting, Advisory, Business or related areas is essential
  • Strong understating of data analytics and digital ecosystems preferable across telecoms and/ or financial services industries
  • Experience in a Big 4 advisory firm is advantageous
  • Experience in working across diverse and multinational work cultures and geographies
  • Understanding of emerging markets is advantageous


  • Strategy Implementer, Decisive Problem Solver, Best Practice Value Creator
  • Culture and Change Champion, Guiding People Manager, Relationship Builder
  • Results Achiever, Operationally Astute, Agile, Accountable


  • Strong Analytical skills
  • Demonstrated ability to drive issues and tasks through to completion
  • Results orientated – ability to motivate, manage and drive consensus across diverse teams
  • Project Management
  • Customer Focused