Vacancies

Manager Strategy and Transformation

Reference Number:
MTNVAC-189
Title:
Manager Strategy and Transformation
Location:
Roodepoort, ZA
Organisation Name:
Group Strategy
Department:
Group Strategy
MTN Level:
Level 3

As a member of the Group Strategy and Transformation Office the Manager will be responsible for implementing MTNs strategy through the successful delivery of MTN’s identified strategic programs. The Manager Strategy and Transformation will be accountable for the end to end delivery of work streams as part of a larger program. This will involve leading cross functional teams in the successful delivery of the work stream.

The Manager will work as a part of a larger Program team consisting of other internal consultants, external contractors and business line subject matter experts and will for purposes of the program report into the relevant General Manager for the program. The Manager will form part of more than one program team at a time and as such may report to more than one General Manager simultaneously.

The Manager will also be responsible for contributing to building MTN’s overall capacity to deliver programs through contributing to the knowledge repository, processes, tools and culture of the Group Strategy and Transformation team.

  • MTN is entering a new phase in its lifecycle where operational and commercial excellence has become critical for success. The urgency for change has become more heightened amidst increased competitive intensity across all markets in which MTN operates. The Group’s transformation programme must therefore ensure the successful delivery of the transformation in context of:
  • Alignment of the Programme objectives with the overall MTN strategy
  • Rapidly changing ICT environment
  • The geographic complexity of MTN’s foot print across Africa and the Middle East
  • Management of executive and shareholder expectations across all 22 OpCos throughout the transformation
  • Management of customer and supplier expectations
  • Constant dynamics and local challenges in the economic, regulatory and legal environments
  • Focus on key strategic programs which require cross functional, cross market collaboration and top management visibility

The Manager Strategy and Transformation will be accountable to achieve the following objectives:

Project Delivery

  • Define the workstream scope required to achieve a given set of program objectives. This will require the translation of program objectives and milestones into an actionable set of deliverables in consultation with the relevant business unit subject matter experts
  • Create the plan to deliver the scope of the workstream
  • Achieve buy-in for the scope and plans developed from key stakeholders to secure the resources and funds to deliver with the support of the Senior and General Manager
  • Work within and contribute to the governance framework of the program
  • Lead and support the delivery of the workstream from inception until the point of handover to business units responsible for business as usual ownership, facilitating the required change management and capability building needed in the handover process
  • Define the measures of success and ensure all reporting during delivery and post implementation performance and sustainability management is completed as per the applicable performance management framework
  • Ensure adherence to project budgets and schedules
  • Identify and manage risks which impact program delivery and communicate risks to all relevant stakeholders
  • Develop subject matter expertise on workstream topics and be able to succinctly drive to and articulate key insights in a structured manner both verbally and in writing
    Manage and develop teams:
  • Plan workstreams to deliver effectively, while adhering to program budgets and creatively engage resources to manage resource constraints that may arise in the course of workstream delivery
  • Effectively allocate the scope of work between one’s self, external contractors and business line talent as needed
  • Develop the program delivery, technical and soft skills of the program team members and one’s self

Build MTN’s overall program execution capability

  • Contribute to the knowledge repository for cross functional and cross market knowledge share – compile and constantly refine the MTN delivery playbook
  • Perform post mortems of strategic workstreams and related programs to enable continuous improvement
  • Improve and standardise the quality and effectiveness of relevant key projects’ performance management processes
  • Uphold the MTN values in the performance of one’s duties and role model the values for colleagues
  • Implement and improve tools, processes and people management techniques to build the overall capacity to deliver, the ability to track progress and impact to manage risks

Job Requirements

Education:

  • Minimum 4-year Academic Degree
  • Post graduate qualification (MBA/CA/Masters) advantageous

Experience:

  • Minimum of 3 years of experience delivering complex programs and highly analytical, multi-stakeholder workstreams, ideally in a leading consulting or multinational organization
  • At least 1 year of telecommunications industry experience preferred
  • Work across diverse cultures and geographies
  • Proven track record of delivery

Competencies:

  • Resilience and agility: Ability to lead complex, ambiguous, high profile programs and deal with the volatile nature of a program environment. Strong tenacity and ability to quickly ramp up on content areas
  • Leadership skills: Ability to get along with, listen to, speak to, and manage people’s expectations. Strong communication skills at all levels and the ability to easily collaborate with teams, internal / external stakeholders with or without formal reporting relationships
  • Problem Solving skills: Analytical and critical thinking are essential in evaluating problems and reaching solutions. This skill requires at times logical methodical approach and in other situations creativity and lateral thinking. Persuasion and negotiation will be also important.
  • Execution and Implementation Skills: Reliability, results-oriented, proven track record of delivery and can-do attitude
  • Challenger mind-set: Ability to engage with senior business stakeholders and challenge the status quo utilizing data analytics and problem-solving capabilities