More people worldwide have access to information, services and opportunities than ever before, with instant connections that transcend locations and borders. This has created significant innovations and opportunities for people to enhance their lives and enjoy greater access to rights and opportunities than ever before.
MTN strives to conduct business in a way that is respectful of the rights of all people. We believe in the rights of all people to communicate, access and share information freely and responsibly, and to enjoy privacy and security regarding their data and their use of digital communications.
We endeavour to protect the rights of all people using our services in the respective jurisdictions in which we operate.
Our response to digital human rights is underpinned by sound policy, principles and due diligence approach to respecting the rights of its customers in a manner that is consistent with internationally recognised principles while ensuring that MTN remains compliant with the terms of its various jurisdictional, licence conditions and legal obligations.
We intend to create sustainable economic value through our core business to the benefit of our customers and society at large. To meet these objectives, we have clearly defined strategies, approaches and positions that guide us in creating value for all.
Respecting the rights of all people
MTN is committed to respecting people’s rights related to freedom of expression and access to information. We make every effort to protect the rights of all people using our services in the respective jurisdictions in which we operate.
MTN has zero-tolerance for all forms of abuse and exploitation of children. To ensure the responsible use of digital communications we support and are signatories of key international agreements that aim to create significant barriers to the misuse of mobile networks and services for hosting, accessing, or profiting from child sexual abuse.
MTN values the trust that its customers place in the company when they provide personal information, and when they use digital services. MTN ensures the rights of customers are protected by safeguarding their personal information and privacy. We also hold third parties that may have access to our customer data to the same standards that we adhere to.
We believe in the rights of all people to enjoy the right to privacy and security in their use of digital, telephonic and internet-based communications. We maintain rigid controls in order to protect our customers against cyberattacks.